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Pause your Google Fi service

You can pause your service for a short period of time. This includes services, like:

  • Call
  • Text
  • Data

Important: Settings and features may vary by device.

  1. Open the Google Fi app Fi.
    Google Fi App
  2. If you’re the group plan owner or manager, tap the member whose service you want to pause.
    • If you’re not the group plan owner or manager, you can skip this step.
  3. Scroll to “Actions.”
  4. Tap Pause service.
  5. Review the effects of a service pause.
    • When service is paused:
      • Number retention: You keep your number.
      • Service access: You can’t have access to domestic talk, text, data, or international services.
      • Hotspot use: You can’t use your data for mobile hotspots or tethering.
      • Data-only SIMs: Your data-only SIMs are paused.
      • Charges: You're still charged for Device Protection and financing.
  6. Tap Pause service.
  7. You receive a notification that service is paused. To resume service at any time, tap Resume service.

Tips:

  • Service automatically turns back on after 3 months.
  • If you’re a member and not the owner, when your cellular data service is paused or resumed, you get an email and a notification.
  • If you're in the military, you can pause your service for up to 39 months.
    • To start a military pause, you need to contact a Google Fi expert. You need to prepare the details of your deployment.

Go back to the Google Fi Learning Center.

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