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Only allow calls and texts from your phone contacts on Google Fi

When you turn on “Only allow calls and texts from phone contacts”:

  • Only numbers in your contacts can call or text you.
  • You can still make outbound calls or texts to anyone you want, and they can call or text you back.

When you turn this setting on, calls from numbers not in your contact list go straight to voicemail and texts are blocked. The contact list syncs to Google Contacts to ensure it’s up to date.

Turn on or off “Only receive calls and texts from your phone contacts” for your account

Important: 

  • If you make a 911 call, "Only receive calls and texts from your phone contacts" turns off for 48 hours to allow callbacks from unknown first responders. 
  1. Open the Google Fi website. You may need to sign in.
  2. Under “Settings,” click Privacy & security.
  3. Under “Spam and contact settings,” tap Manage contact settings.
  4. Turn Only receive calls and texts from your phone contacts on or off.
  5. If you’re asked to continue setup on your phone, click Send a notification.
  6. Open the Google Fi app .
  7. Click the notification.
  8. To turn on contact syncing, follow the on-screen instructions.

Turn on or off “Only allow calls and texts from your phone contacts” for a supervised account

When you add member accounts to your group plan, you can turn “Only allow calls and texts from your phone contacts” on or off. 

  1. Open the Google Fi website. You may need to sign in.
  2. Click the member’s name. 
  3. Turn Only allow calls and texts from phone contacts on or off. If contact syncing for that account is off, to finish setup, you’re asked to send a notification to the member's phone.

Learn how to add a child to your Google Fi group plan.

Find information about blocked contacts

You can find information about the number of attempted contacts blocked in the last 60 days. Plan owners can find the number of blocked contacts for plan members.

To find information about blocked contacts:

  1. Open the Google Fi website. You may need to sign in.
  2. On the top left, click Account.
  3. If you have a group plan, click the member you want to find information about.
  4. Under “Families,” click Edit Family settings
  5. Find the number of phone contacts and blocked numbers for the last 60 days.

Tips:

  • You can turn on this feature of users you manage in your group plan. Learn more about family settings.
  • To make sure that you don’t miss callbacks, numbers you contact via call or text can reply back for a month. If you intend to keep in contact long term, add them to your contact list.
  • Text messages from short-codes are automatically allowed so you don’t miss important texts from 2-factor authentication for institutions like banks.
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Learn why Fi is a different kind of phone plan and how to get the most out of your Google Fi service. Get step-by-step guides and instructional videos on how to sign up, transfer your number, create a group plan, switch your price plan, etc.

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