Connect to the Google Fi W+ network

When you're in a covered area, your phone connects to the W+ network. W+ uses select secure, high quality Wi-Fi networks to improve your mobile data connection.

W+ is available in areas where coverage is often low, like certain airports, malls, or stadiums. Coverage will expand over time.

In your network settings and at the top of your screen, the connection appears as .

Important: When a saved Wi-Fi network, like your home network, is nearby and available, W+ never automatically connects or stays connected.

Who can use W+ Networks

To connect automatically to W+ networks, you need the latest version of Android on a Pixel 5a or newer.

The W+ service on Fi is available only in the US.

How W+ works

When you’re in range of a W+ network, your device verifies the network’s quality. If the network is high quality, Google Fi may connect to it and create a fully encrypted private connection. Learn more about how Google Fi protects your online activity on W+.

• W+ works as normal data usage.
• W+ use counts against your data cap for the month.
• If you're on the Flexible plan, you’re charged standard data use rates while on W+.

Troubleshoot issues with W+

If you experience issues with W+, use the troubleshooter in the Google Fi app:

1. Open the Google Fi app .
2. At the bottom, tap Support Connectivity: troubleshoot data, calling & testing.
3. Under “Data connection,” select a relevant issue category.
   • Troubleshooter starts automatically.

The troubleshooter takes 30 seconds or longer to complete. It either resolves your issue or suggests steps to resolve it.

Disconnect from W+

There are two different ways to turn off your W+ connection:

Temporarily turn off W+

To temporarily prevent W+ connections: Turn off Wi-Fi or connect to a different Wi-Fi network.

Permanently opt out of W+

To turn off automatic connection to W+:

1. Open your device’s Settings menu Settings.
2. Tap Network & Internet SIMs Google Fi W+ Connections.

Tips:

• To turn on automatic connection to W+ again, follow the same steps.
• You can’t connect to W+ if you disable mobile data.
• If you’re connected to W+ outside of cellular range, you may not receive Commercial Mobile Alert System (CMAS) alerts.