Serving Requests for User Data On Behalf of Defendants in Criminal Proceedings in the U.S. on Google

Due to COVID-19, Google personnel are working from home and physical offices are closed. Accordingly, Google is unable to receive legal process via mail, express delivery, or couriers sent to Google's physical address. If you intend to serve Google with legal process after March 12, 2020, please serve our registered agent, Corporation Service Company (CSC), through its appropriate office (see below), and send a courtesy copy via email to [e-mail] to minimize any delay in our response to your request. Google appreciates your cooperation as we seek interim solutions under these unique circumstances.

This page provides information for an individual or an attorney seeking user data on behalf of a defendant in a criminal proceeding in the U.S.. 

When Google receives requests for user data, we review them very carefully according to applicable state and federal laws. It’s Google’s policy to notify users before data is disclosed as set out here.

Google accepts subpoenas issued from the Santa Clara Superior Court or the U.S. District Court for the Northern District of California. You can serve Google with legal process on behalf of a defendant in a criminal proceedings through the appropriate office of Google’s registered service agent, Corporation Service Company (or “CSC”).

The CSC office in California is located at the following address:

      Corporation Service Company
      2710 Gateway Oaks Drive, Suite 150N
      Sacramento, CA 95833

If you would like to serve Google with legal process through CSC outside of California, you may be able to find other addresses for CSC by searching for Google LLC on the website of the Secretary of State for other states (“Other Google Notice Addresses”).

We prefer that service be made through CSC because service on Google through CSC will ensure the most efficient handling of the request.¹

Requests must specifically name the product/service and identify the accounts by email address or other appropriate unique identifier. Requests to identify users by real names or IP addresses may be declined.

Google is unable to accept service by email, fax, or regular mail.

Where can I obtain information about my own account?

If you are a user seeking your own data, Google Dashboard (www.google.com/dashboard) provides a summary of information associated with your account.

Additionally, you can use Google Takeout (www.google.com/takeout) to download data stored within your account.

 

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¹If you want to serve Google by other means (and not through CSC), check the applicable laws, rules, and regulations governing your legal request. Depending on the the type of service permitted, Google may accept service as follows:

If service by Fedex, UPS, or certified mail is permitted, you can serve Google at the following address:       Google LLC       C/O Custodian of Records       1600 Amphitheatre Parkway       Mountain View, CA 94043

If service by personal service is permitted, you can serve Google at the following address:       Google LLC       C/O Custodian of Records       1001 North Shoreline Boulevard       Mountain View, CA 94043