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Serving Civil Subpoenas or Other Civil Requests on Google

This page provides information for an individual or an attorney seeking user data in a civil case in the U.S or outside of the U.S. When Google receives requests for user data, we review them very carefully according to applicable state and federal laws. It’s Google’s policy to notify users before data is disclosed as set out here.

If you are law enforcement seeking user data related to a criminal case, you can read more about our policies and processes at the Transparency Report.

Civil Requests from Inside the U.S.

Google accepts civil requests for user data (including subpoenas and court orders)  issued from the Santa Clara Superior Court or the U.S. District Court for the Northern District of California. You can serve Google with the civil request through the appropriate office of Google’s registered service agent, Corporation Service Company (or “CSC”).

The CSC office in California is located at the following address:
      Corporation Service Company
      2710 Gateway Oaks Drive, Suite 150N
      Sacramento, CA 95833

If you would like to serve Google with the civil requests through CSC outside of California, you may be able to find other addresses for CSC by searching for Google Inc. on the website of the Secretary of State for other states (“Other Google Notice Addresses”).

We prefer that service be made through CSC because service on Google through CSC will ensure the most efficient handling of the request possible.1

Requests must specifically name the product/service and identify the accounts by email address or other appropriate unique identifier. Requests to identify users by real names or IP addresses may be declined.

Google is unable to accept service by email, fax, or regular mail.

Civil Requests from Outside the U.S.

For requests from outside the U.S., Google Inc. can be reached at:

      Google Inc.
      c/o Custodian of Records
      1600 Amphitheatre Parkway
      Mountain View, California 94043
      United States of America

To avoid delays, please provide an email address to which we can respond.

Requests must specifically name the product/service and identify the accounts by email address or other appropriate unique identifier. Requests to identify users by real names or IP addresses may be declined.

Where can I obtain information about my own account?

If you are a user seeking your own data, Google Dashboard (www.google.com/dashboard) provides a summary of information associated with your account.

Additionally, you can use Google Takeout (www.google.com/takeout) to download data stored within your account.

 


1If you want to serve Google by other means (and not through CSC), check the applicable laws, rules, and regulations governing your legal request. Depending on the the type of service permitted, Google may accept service as follows:

If service by Fedex, UPS, or certified mail is permitted, you can serve Google at the following address:

      Google Inc.
      C/O Custodian of Records
      1600 Amphitheatre Parkway
      Mountain View, CA 94043

 

 

If service by personal service is permitted, you can serve Google at the following address:

      Google Inc.
      C/O Custodian of Records
      1000 Enterprise Way
      Sunnyvale, CA 94089


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