Customer Support Imposter Scam (U.S. Only)

 

GOLDEN RULES:

  1. Slow it down - Scams are often designed to create a sense of urgency. Take time to ask questions and think it through.
  2. Spot check - Do your research to double check the details you are getting. Does what they’re telling you make sense?
  3. Stop! Don’t send - No reputable person or agency will ever demand payment or your personal information on the spot.

 

Scammers will create fake customer service websites and phone numbers to impersonate legitimate businesses and use other deceptive tactics to appear in search results. The AARP Fraud Watch Network has tips for how to spot and avoid customer support impersonators.

If you discover a website or ad promoting a fake customer service phone number, please provide the information requested below:

Report a Customer Support Imposter Scam

 

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