Help prevent people from contacting your child
When you use Family Link to create a Google Account for your child under 13 or the applicable age in your country, they'll be able to use their account to visit sites or use apps that allow messaging.
Block contacts for your child on the services below
When you block someone on Allo, your child won't get messages from them.
- On your child's device, open the Allo app .
- Tap the conversation with the person you want to block.
- In the upper right, tap the profile icon Chat details Block Block.
When you block someone on Duo, your child won't get video calls from them.
- On your child's device, open the Duo app .
- Touch and hold the contact you want to block.
- Tap Block number.
When you block someone on Gmail, your child won't get emails from them.
If your child is using an Android device, follow the instructions below. Otherwise, learn how to block the email address on other devices.
- On your child's device, open the Gmail app .
- Open an email from the person you want to block.
- In the top right, tap More Block.
When you block someone on Hangouts, your child won't get messages from them.
If your child is using an Android device, follow the instructions below. Otherwise, learn how to block someone on Hangouts on other devices.
- On your child's device, open the Hangouts app .
- Go to your conversations list.
- Open a Hangout conversation.
- Tap Options People.
- Select the person to block, then tap Block.
If your child has a Nexus or Pixel device, follow the steps below. Otherwise, visit the help center for their device to learn how to block phone numbers.
- On your child's device, tap Phone .
- Tap Call history .
- Tap a call from the number you want to block.
- Tap Block / report spam.
Block apps or sites that allow messaging
If your child is signed in to an Android device, you can manage which apps they use on that device.
If purchase approval is on, your child will need your approval to download an app from Google Play.
When you get a request from your child to download an app, look at the app's description and permissions to see if the app allows messaging or communication between users.
If you don't want your child use the app, you don't need to approve it.
Note: Previous downloads and content shared through Family Library won't require your approval.
If you're worried about your child being contacted on a site, like a social media service, you can block the site on Chrome.
You can also change your child's settings so they can only visit certain sites, instead of all sites that aren't blocked.
Note: You can only block sites in Chrome on Android devices or Chromebooks your child is signed in to.