Help prevent people from contacting your child

When you use Family Link to manage your child’s Google Account, they'll be able to use their account to visit sites or use apps that allow messaging.

Block contacts for your child on the services below

Block someone on Allo

When you block someone on Allo, your child won't get messages from them.

  1. On your child's device, open the Allo app Allo app.
  2. Tap the conversation with the person you want to block.
  3. In the upper right, tap the profile icon and then Chat details and then Block and then Block.
Block someone on Duo

When you block someone on Duo, your child won't get video calls from them.

  1. On your child's device, open the Duo app Duo app.
  2. Touch and hold the contact you want to block.
  3. Tap Block number.
Block someone on Gmail

When you block someone on Gmail, your child won't get emails from them.

If your child is using an Android device, follow the instructions below. Otherwise, learn how to block the email address on other devices.

  1. On your child's device, open the Gmail app Gmail.
  2. Open an email from the person you want to block.
  3. In the top right, tap More More and then Block.
Block someone on Hangouts

When you block someone on Hangouts, your child won't get messages from them.

If your child is using an Android device, follow the instructions below. Otherwise, learn how to block someone on Hangouts on other devices.

  1. On your child's device, open the Hangouts app Hangouts.
  2. Go to your conversations list.
  3. Open a Hangout conversation.
  4. Tap Options Options and thenPeople.
  5. Select the person to block, then tap Block.
Block a phone number from calling your child's Android phone

If your child has a Nexus or Pixel device, follow the steps below. Otherwise, visit the help center for their device to learn how to block phone numbers.

  1. On your child's device, tap Phone Phone.
  2. Tap Call history Call history.
  3. Tap a call from the number you want to block.
  4. Tap Block / report spam.

Block apps or sites that allow messaging

If your child is signed in to an Android device, you can manage which apps they use on that device. 

Review downloads & purchases

If purchase approval is on, your child will need your approval to download an app from Google Play.

When you get a request from your child to download an app, look at the app's description and permissions to see if the app allows messaging or communication between users.

If you don't want your child use the app, you don't need to approve it.

Note: Previous downloads and content shared through Family Library won't require your approval.

Prevent your child from visiting certain sites through Chrome on Android devices & Chromebooks

If you're worried about your child being contacted on a site, like a social media service, you can block the site on Chrome.

You can also change your child's settings so they can only visit certain sites, instead of all sites that aren't blocked.

Note: You can only block sites in Chrome on Android devices or Chromebooks your child is signed in to. 

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