SMTP & SNMP Alerts

When configuring SMTP/SNMP alerts on Elastifile management, you may want to use SMTP/SNMP server FQDN.

By default Elastifile management uses the DNS server published by the DHCP server, if the SMTP/SNMP server FQDN is private, the Elastifile management will not resolve the SMTP/SNMP server ip.

By default in GCP the DNS server used by the instance will be - 169.254.169.254

To configure the DNS on Elastifile management, please use following KB.

To check the DNS configuration, from Elastifile EMS instance try pinging SMTP/SNMP server FQDN, and then telnet the server FQDN on the correct port.

root@EMS-cluster-c ~# ping smtp.google.com
PING smtp.google.com (172.217.212.26) 56(84) bytes of data.
64 bytes from 172.217.212.26 (172.217.212.26): icmp_seq=1 ttl=115 time=1.06 ms
64 bytes from 172.217.212.26 (172.217.212.26): icmp_seq=2 ttl=115 time=1.01 ms
64 bytes from 172.217.212.26 (172.217.212.26): icmp_seq=3 ttl=115 time=1.10 ms

root@EMS-cluster-c ~# telnet smtp.google.com 25
Trying 209.85.147.26...
Connected to smtp.google.com.
Escape character is '^]'.