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Tour disapear 1 Recommended Answer 6 Replies 3 Upvotes
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Please, how to update a downloaded tour exactly, so that it wont disapear after 30 days ???
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Where is this stated anywhere within the app? It makes for a frustrating experience if you go to use it on day 31 thinking you have a full library of tours saved to device... Why can't they just save to device indefinitely?
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Hi Zach,
 
I understand your frustration. Unfortunately, it is required that any google products that utilizes Street View have a 30-refresh. This is incase any Street View content needs to be taken down or modified. 
 
If you’d like to send feedback directly to the Expeditions team, please use the in-app feedback feature. To do this, go to your info panel but clicking and then click “Send Feedback”
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How do I refresh it? I have the tablet I use to guide students connected to WiFi but still see the message alerting ng me that the downloads in my library will expire in 4 days.
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Hi there,

You should be able to refresh your tours by: 
  1. Going to "Downloads" under "Library"
  2. Drag your finger from the top of the screen, down.
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Hello

Thanks for Your answer. BUT:

That doesnt work !!!!!!  But I think I found the solution. 

Open Expeditions, tap on mediathek (one of three icons at bootom of the screen). In a new window there you will see all pictures of downloded tours in a line on the right side of the screen. Scroll down this line somedays and check if one picture will fade out of colour into grey, showing a text message.

Sometimes in one of these pictures appears a message, that you have only 4/5 days to refresh this tour. 

Now you have to download ONLY THIS tour again and all other downloaded tours seems to run along too,  without downloading all of them. Now all tours are saved again for maybe up to 3 weeks. Nevertheless I will explore further times. Try and error.

I find this out myself and it seems to work till now since 2 month.

Have a nice week, Your

Andreas Kirschner 

from Stuttgart/Germany/Europe

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