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Problem opening expeditions 1 Recommended Answer 1 Reply 0 Upvotes
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Last edited 4/9/19
After updating Asus devices to newest v. of expeditions app, when opening the app, it quickly flashes the error "Problem Loading Tours, Try Again" and then it says "Add an account to this device to check for updates..." and then it goes to a screen that says "Unavailable because the device is offline" and then gets stuck on a blue/white screen that says "Checking info."  That's all it will do. It is the most current version of the app and I have made sure it's connected to our dedicated expeditions router (with no internet). This device does not have a google account logged in. Model is Asus U2VR running Android 7.1.1. Here's a quick video to show what is happening.
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