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11/19/19
Do Samsung devices work better than iPhones as a guide device? 1 Recommended Answer 2 Replies 0 Upvotes
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When trying to run a Google Expedition with a classroom set of iPhones, I often have trouble getting my tours to show up on student devices if I am guiding from an iPhone/iPad. If I switch over to guide with a Samsung Galaxy S7, the tours immediately launch for all students. I am using a dedicated router that does not go through our firewall. I can occasionally guide a tour from an iPhone/iPad, but more often than not I am unable to until I switch to my Galaxy. This has been an ongoing issue for the past year. Using the Galaxy is an easy solution for me, but I have other teachers in the district who would like to use the set who do not have a Samsung device to guide from. Does anyone have any ideas why this could be occurring?
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11/21/19
Hi Ryan, 
 
Here are the device requirements for an optimal experience when using Google Expeditions. 
 
Hope this helps!
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