/edu/expeditions/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
-
11/18/19
Can not downloads Tours with gsuite account 0 Recommended Answers 1 Reply 0 Upvotes
1 Recommended Answer
$0 Recommended Answers
I can download Tours with any standard free google account fine. But, when I login with my GSuite account, any downloads fail. In the Admin consol, their is a options to turn on Tour Creator for Everyone. although I am not creating any tours, I did this anyway. however, this did not help. When I click download on tour, dl progress circle completes in an instant and their are no errors. however, the tour is not listed in the library. 

Any ideas appreciated.
All Replies (1)
11/18/19
Hi Sam,
 
I'm sorry you are experiencing issues downloading tours.
A few questions:
  • Can you provide some screenshots of the issue you're experiencing?
  • Can you provide the make and model of the device you are using to download your Expeditions?
  • Are you trying to download a tour that you made on Tour Creator, on Expeditions app? 
    • If so, please make sure the email you are using for Tour Creator and Expeditions are the same
  • Are you trying to download a tour that someone else made on Tour Creator, on the Expeditions app?
    • If so, please make sure the email you are using for Tour Creator and Expeditions are the same
  • Are you trying to download a tour that is a part of the Expeditions app?
    • If so, this is unaffected by whether or not Tour Creator is enabled for your GSuite account. While you'll need an internet connection to install the app or download an individual expedition, you only need a peer-to-peer network to lead an expedition. There are two ways to create a peer-to-peer network if your school doesn't have a Wi-Fi network or if peer-to-peer connections are not allowed on your school network:
      • Some Wi-Fi networks may allow both peer-to-peer connections and an Internet connection. Ask your school administrator about your network to find out if it does both.
      • Use a router to create a new network
      • Use an Android phone to create a Wi-Fi hotspot
         
Hope this helps!
marked this as an answer
Helpful?
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
Questions about a different Google product are no longer considered off-topic and should be moved to the relevant community.
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/edu/expeditions/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/edu/expeditions/profile/0?hl=en