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4/1/19
students keep loosing their work when they go into pdf mode 0 Recommended Answers 7 Replies 17 Upvotes
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For the past few weeks, students have had issues when writing on an attachment in Google Classroom. They will choose to write on a pdf and then the app glitches and the work is lost. I am not sure why this is happening.
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4/2/19
Hello!

Welcome to the Google for Education forum! I would recommend that you verify and update to the latest version of the Google Classroom app, and iOS on the device.
 
Maybe someone else on the team has another suggestion.
 
Please post an update to your status.
 
I hope this helps.
 
Kimberly Mattina
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4/3/19
I tried updating the Google Classroom app and the IOS device. The students are still having issues when writing on pdfs. They start to type and then the app closes completely. Any help would be appreciated. This has been happening for at least three weeks now.
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11/7/19
I am dealing with this issue right now. My students are losing their work, and getting rightfully frustrated. Any help or suggestions would be greatly appreciated. Thank you!
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1/30/20
Hi! I am currently dealing with this issue when trying to write comments on students’ Google Docs that have been submitted to Google Classroom. Everything is up to date. I have tried resetting my iPad. 

It seems to crash right when I getting to the end of making a ton of comments—it freezes suddenly and all is lost. It is very frustrating!

Any suggestions?
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2/11/20
We are having the same issue.  Students are trying to write on a pdf, the screen freezes and they loose all of their work.
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2/17/20
IOS has been updated as well as the latest app upgrade and students are still having glitches as many others have stated (freezing when writing on pdfs, not able to save and shutting down). Very frustrating.
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2/24/20
We are experiencing the same thing.  Students and teachers are very frustrated.  Apps will freeze, students lose work, and students are not able to access classrooms.  iOS and Classroom are both updated to the latest version.  Any advice would be greatly appreciated!

Thanks!
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