FAQ for student information system (SIS) integration for admins

This article is for administrators.

To use the SIS integration features, all teachers must have one of the following:

  • A Google Workspace for Education Plus licence
  • A Teaching and Learning Upgrade licence

Starting on 9 July 2024, you must have one of these licences in order to use the mark export feature.

Important: SIS integration is available with numerous partners. Other SIS partnerships are in development. Learn about SIS integration partnership status.

Learn more about SaaS supportability.

Google Workspace for Education

Why do I need a Google Workspace for Education account to use SIS integration features?
The connection between the SIS and Classroom is managed by a Google Workspace for Education admin. The connection can't be set up without a Google Workspace for Education account.
How do I get a Google Workspace for Education account?

Help and feedback

How can I get more help with SIS integration features?

For support with your student information system (SIS), contact your SIS support team.

For Google Workspace for Education support options, go to Contact Google Workspace support.

Important: Support is only available if your district uses a Software as a Service (SaaS) solution that your SIS provider fully hosts and manages.

How can I provide feedback about SIS integration features?
  1. Go to classroom.google.com and click Sign in.

    Sign in with your Google Account. For example, you@yourschool.edu or you@gmail.comLearn more.

  2. In the lower left-hand corner, click Help and then Report issue or request feature.
  3. Enter your feedback and click Send.
How's an assign date for an assignment determined during SIS mark export?

The assignment's publish date determines the assign date. However, if you post an assignment after the due date, outside the SIS class dates or outside the SIS marking period, we'll use an assign date that's shortly before the given due date.

Can't link multiple teacher accounts from SIS to an email

Description: If you recreate a previously deleted teacher account with the teacher's old email address, the address will still be linked with the old SIS account.

Fix: To link multiple accounts from Classroom and in the SIS, the teacher needs a new email address.

Infinite Campus FAQ

What are the requirements for mark export to Infinite Campus?
  • Mark export to classes in the SIS relies on the email address field for students, so a valid Google Workspace for Education email address is needed for successful export.
  • Assignment titles are truncated to 50 characters when they are imported into the SIS.
  • All co-teachers can export marks, even co-teachers outside your Google Workspace for Education domain.
  • All assignments must have a due date and be within the marking period set up in Infinite Campus.
  • Mark categories carry over if the category titles match. If they don't match, your marks might be assigned to a default category or marked as 'Uncategorised'.
Where can I find more support?

Skyward FAQ

What are the requirements for mark export to Skyward?

To use mark export with Skyward SMS 2.0 and Skyward Qmlativ:

  • All assignments must have a due date within the SIS marking period.
  • Assignment titles and their due dates must be unique in a class to avoid duplicates.
  • On the Classroom marks page, instructors must have returned marks or marked the submission as 'Missing' or 'Excused'.
  • Linking existing Classroom classes to classes in the SIS relies on the email address field for students. Valid Google Workspace for Education email addresses are required and must match the email addresses in the SIS.
  • All co-teachers can export marks, even co-teachers outside your Google Workspace for Education domain.
  • Mark categories carry over if the category titles match. If they don't match, your marks might be assigned to a default category or marked as 'Uncategorised'.
Where can I find more support?

For questions regarding setup via the Skyward portal, please contact your customer support team at Skyward.

For more information, visit the Skyward Help Centre.

Aspen FAQ

What are the requirements for mark export to Aspen?
  • Valid Google Workspace for Education email addresses are needed and must match the email addresses in the SIS. Mark export relies on the email address field for students.
  • All assignments must have a due date within the SIS marking period.
  • On the Classroom marks page, instructors must have returned marks or marked the submission as 'Missing' or 'Excused'.
  • Mark categories carry over if the category titles match. If they don't match, your marks might be assigned to a default category or marked as 'Uncategorised'.
  • Assignment titles over 50 characters will be truncated when they're imported into the SIS.
  • Assignment total points must be greater than 0. We support point values of up to 5 digits with 2 decimal places, for an overall maximum of 9,999.9 or 999.99.
  • Co-teachers from outside your Google Workspace for Education domain can't export marks.
Where can I find more support?
Visit Pando for more information.

PowerSchool SIS FAQ

What are the requirements for mark export to PowerSchool SIS?
  • Mark export to classes in the SIS relies on the email address field for teachers, so a valid Google Workspace for Education email address is needed for successful export.
  • PowerSchool SIS requires a mark category to be attached to an assignment.
  • All eligible co-teachers can export marks.
  • All assignments must have a due date and be within the marking period set up in PowerSchool SIS.
Where can I find more support?

For PowerSchool SIS support, contact the PowerSchool SIS support team.

STLink FAQ

For STLink support, contact support.

Blackbaud FAQ

For Blackbaud support, contact support.

Clever FAQ

If Clever creates and registers the class, can teachers export marks into a connected student information system?

Yes, even if Clever creates and registers the class, teachers can still export marks from Classroom to their student information system.

Admins can also connect Classroom to their student information system and teachers can import data from their SIS into Clever-registered classes.

If an admin connects Classroom to their student information system, should they disable the Clever integration, which creates and registers classes?

The admin shouldn't need to disable the Clever integration. The admin can still use Clever to create and register classes.

Admins can connect Classroom to their student information system. For Clever-registered classes, teachers can still:

  • Import information, such as mark categories and marking periods, from their SIS into Classroom.
  • Export marks from Classroom into their SIS.

Related resources


Google, Google Workspace and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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