FAQ for student information system (SIS) integration for admins

This article is for administrators.

To use the SIS integration features, all teachers must have one of the following:

  • A Google Workspace for Education Plus licence
  • A Teaching and Learning Upgrade licence

Starting on 9 July 2024, you must have one of these licences in order to use the mark export feature.

Important: SIS integration is available with numerous partners. Other SIS partnerships are in development. Learn about SIS integration partnership status.

Learn more about SaaS supportability.

Google Workspace for Education

Why do I need a Google Workspace for Education account to use SIS integration features?
The connection between the SIS and Classroom is managed by a Google Workspace for Education admin. The connection can't be set up without a Google Workspace for Education account.
How do I get a Google Workspace for Education account?

Help and feedback

How can I get more help with SIS integration features?

For support with your student information system (SIS), contact your SIS support team.

For Google Workspace for Education support options, go to Contact Google Workspace support.

Important: Support is only available if your district uses a Software as a Service (SaaS) solution that your SIS provider fully hosts and manages.

How can I provide feedback about SIS integration features?
  1. Go to classroom.google.com and click Sign in.

    Sign in with your Google Account. For example, you@yourschool.edu or you@gmail.comLearn more.

  2. In the lower left-hand corner, click Help and then Report issue or request feature.
  3. Enter your feedback and click Send.
How's an assign date for an assignment determined during SIS mark export?

The assignment's publish date determines the assign date. However, if you post an assignment after the due date, outside the SIS class dates or outside the SIS marking period, we use an assign date that's shortly before the given due date.

Infinite Campus FAQ

Which version of Infinite Campus is compatible with SIS integration?

Google Classroom supports SIS integration for districts that run a SaaS solution that Infinite Campus hosts and manages. SIS integration is not available for districts with servers that non-SIS providers manage.

Non-SIS providers:

  • Infinite Campus software that runs through on-premise deployment
  • Cloud deployments that Infinite Campus doesn’t manage
  • District-hosted deployments that run across multiple organisations and admin groups

Important: Infinite Campus doesn’t control the maintenance and configuration of servers managed by non-SIS providers. Firewalls, query throughput and latency differences, and other factors may vary between deployments, which Google Classroom is unable to support.

What are the requirements for mark export to Infinite Campus?
  • Mark export to classes in the SIS relies on the email address field for students, so a valid Google Workspace for Education email address is needed for successful export.
  • Assignment titles are truncated to 50 characters when they are imported into the SIS.
  • All co-teachers can export marks, even co-teachers outside your Google Workspace for Education domain.
  • All assignments must have a due date and be within the marking period set up in Infinite Campus.
  • Mark categories carry over if the category titles match. If they don't match, your marks might be assigned to a default category or marked as 'Uncategorised'.
Where can I find more support?

Skyward FAQ

Which version of Skyward is compatible with SIS integration features?

Your school districts can use SIS integration features if you:

  • Use Skyward SMS 2.0 with the LMS API licence and use a Software as a Service (SaaS) solution in a cloud-based instance.
  • Use Skyward Qmlativ with the OneRoster® API licence.
What are the requirements for mark export to Skyward?

To use mark export with Skyward SMS 2.0 and Skyward Qmlativ:

  • All assignments must have a due date within the SIS marking period.
  • Assignment titles and their due dates must be unique in a class to avoid duplicates.
  • Instructors must have returned marks on the Classroom Marks page.
  • Linking existing Classroom classes to classes in the SIS relies on the email address field for students. Valid Google Workspace for Education email addresses are required and must match the email addresses in the SIS.
  • All co-teachers can export marks, even co-teachers outside your Google Workspace for Education domain.
  • Mark categories carry over if the category titles match. If they don't match, your marks might be assigned to a default category or marked as 'Uncategorised'.
Where can I find more support?

For questions regarding setup via the Skyward portal, please contact your customer support team at Skyward.

For more information, visit the Skyward Help Centre.

Aspen FAQ

Which version of Aspen is compatible with SIS integration features?

Your school district can connect Classroom to Aspen if you:

  • Use Follett Aspen version 6.2 or above
  • Use a SaaS solution that is fully hosted and managed by Follett Aspen
What are the requirements for mark export to Aspen?
  • Valid Google Workspace for Education email addresses are needed and must match the email addresses in the SIS. Mark export relies on the email address field for students.
  • All assignments must have a due date within the SIS marking period.
  • Instructors must have returned marks on the Classroom marks page.
  • Mark categories carry over if the category titles match. If they don't match, your marks might be assigned to a default category or marked as 'Uncategorised'.
  • Assignment titles over 50 characters will be truncated when they're imported into the SIS.
  • Assignment total points must be greater than 0. We support point values of up to 5 digits with two decimal places, for an overall maximum of 9999.9 or 999.99.
  • Co-teachers from outside your Google Workspace for Education domain can't export marks.
Where can I find more support?
Visit Pando for more information.

PowerSchool SIS FAQ

Which version of PowerSchool SIS is compatible with SIS integration?
  • Your school district can connect Classroom to PowerSchool SIS if you have a PowerSchool Universal Rostering Connector with read or write functionality enabled.
  • For the best user experience, we recommend using PowerSchool SIS version 24.5.1.0 or above.
  • For the best support experience, we recommend using a SaaS solution that's fully hosted and managed by PowerSchool.
What are the requirements for mark export to PowerSchool SIS?
  • Mark export to classes in the SIS relies on the email address field for teachers, so a valid Google Workspace for Education email address is needed for successful export.
  • PowerSchool SIS requires a grade category to be attached to an assignment.
  • All eligible co-teachers can export marks.
  • All assignments must have a due date and be within the marking period set up in PowerSchool SIS.
Where can I find more support?

For PowerSchool SIS support, contact the PowerSchool SIS support team.

Clever FAQ

If Clever creates and rosters the class, can teachers export marks into a connected student information system?

Yes, even if Clever creates and rosters the class, teachers can still export marks from Classroom to their student information system.

Admins can also connect Classroom to their student information system and teachers can import data from their SIS into Clever-rostered classes.

If an admin connects Classroom to their student information system, should they disable the Clever integration, which creates and rosters classes?

The admin shouldn't need to disable the Clever integration. The admin can still use Clever to create and roster classes.

Admins can connect Classroom to their student information system. For Clever-rostered classes, teachers can still:

  • Import information, such as grade categories and marking periods, from their SIS into Classroom.
  • Export marks from Classroom into their SIS.

Related articles


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