Abuse programme policies and enforcement

The programme policies listed below apply to content when using Google Classroom with a personal Google Account. This includes all Classroom features, such as course names, information shared in the class stream, communications and collaboration between teachers, students and class materials. The programme policies listed below play an important role in maintaining a positive experience for everyone using Google products. 

We need to curb abuse that threatens our ability to provide these services, and we ask that everyone abides by the policies below to help us achieve this goal. After we are notified of a potential policy violation, we may review the content and take action, including restricting access to the content, removing the content and limiting or terminating a user’s access to Google products.

When applying these policies, we may make exceptions based on educational, documentary, scientific or artistic considerations, or where there are other substantial benefits to the public from not taking action on the content. 

Make sure that you check back from time to time, as these policies may change. Please also refer to Google’s Terms of Service, Privacy Policy and the terms of service and policies for Workspace services, including Google Drive, Docs, Gmail and Calendar.

Report abuse

If you believe that someone is violating the policies found below, report abuse. If you’re a Workspace user, contact your organisation administrator to report a violation of these policies.

To report copyright infringement or other legal issues, please use this tool which will guide you through the process of reporting content that you believe warrants removal from Google's services based on applicable laws.

Programme policies

Account hijacking
Do not access another user's account without their permission. We may take appropriate action if we are notified of account hijacking, which may include reporting you to the relevant authorities, removing access to some of our products or disabling your Google Account.
Child sexual abuse and endangerment

Do not create, upload or distribute content that exploits or abuses children. This includes all child sexual abuse materials. To report content on a Google product that may exploit a child, click 'Report abuse'. If you find content elsewhere on the Internet, please contact the appropriate agency in your country directly.

More broadly, Google prohibits the use of our products to endanger children. This includes but is not limited to, predatory behaviour towards children such as:

  • ‘Child grooming’ (for example, befriending a child online to facilitate, either online or offline, sexual contact and/or exchanging sexual imagery with that child);
  • ‘Sextortion’ (for example, threatening or blackmailing a child by using real or alleged access to a child’s intimate images);
  • Sexualisation of a minor (for example, imagery that depicts, encourages or promotes the sexual abuse of children or the portrayal of children in a manner that could result in the sexual exploitation of children); and
  • Trafficking of a child (for example, advertising or solicitation of a child for commercial sexual exploitation).
We will remove such content and take appropriate action, which may include reporting to the National Center for Missing & Exploited Children, limiting access to product features and disabling accounts. If you believe that a child is in danger of or has been subject to abuse, exploitation or trafficking, contact the police immediately. If you have already made a report to the police and still need help or you have concerns that a child is or was being endangered on our products, you can report the behaviour to Google.
Circumvention
Do not engage in actions intended to bypass our policies or subvert restrictions placed on your account. This includes the creation or use of multiple accounts or other methods intended to engage in behaviour that was previously prohibited. We may take appropriate action if we are notified of circumvention, which may include reporting you to the relevant authorities, removing access to some of our products or disabling your Google Account.
Dangerous and illegal activities
Do not use this product to engage in illegal activities or to promote activities, goods, services or information that cause serious and immediate harm to people or animals. While we permit general information about this content for educational, documentary, scientific or artistic purposes, we draw the line when the content directly facilitates harm or encourages illegal activity. We will take appropriate action if we are notified of unlawful activities, which may include reporting you to the relevant authorities, removing access to some of our products or disabling your Google Account.
Harassment, bullying and threats
Don't harass, bully or threaten others. We also don’t allow this product to be used to engage or incite others in these activities. This includes singling someone out for malicious abuse, threatening someone with serious harm, sexualising someone in an unwanted way, exposing private information of someone else that could be used to carry out threats, disparaging or belittling targets of violence or tragedy, inciting others to carry out these activities or harassing someone in other ways. Keep in mind that online harassment is illegal in many places and can have serious offline consequences for both the harasser and the target. We may take appropriate action if we are notified of threats of harm or other dangerous situations, which may include reporting you to the relevant authorities, removing access to some of our products or disabling your Google Account.
Hate speech
Do not engage in hate speech. Hate speech is content that promotes or condones violence against, or has the primary purpose of inciting hatred against, an individual or group on the basis of their race or ethnic origin, religion, disability, age, nationality, veteran status, sexual orientation, gender, gender identity or any other characteristic that is associated with systemic discrimination or marginalisation.
Impersonation and misrepresentation of identity

Do not impersonate a person or organisation or misrepresent yourself. This includes impersonating any person or organisation that you don’t represent or providing misleading information about a user/site’s identity, qualifications, ownership, purpose, products, services or business.

This also includes content or accounts misrepresenting or concealing their ownership or primary purpose such as misrepresenting or intentionally concealing your country of origin or other material details about yourself when directing content about politics, social issues or matters of public concern to users in a country other than your own. We do allow parody, satire and the use of pseudonyms or pen names – just avoid content that is likely to mislead your audience about your true identity.

Malware and similar malicious content
Do not transmit malware or any content that harms or interferes with the operation of the networks, servers, end user devices or other infrastructure. This includes the direct hosting, embedding or transmission of malware, viruses, destructive code, or other harmful or unwanted software or similar content. This also includes content that transmits viruses, causes pop-ups, attempts to install software without the user’s consent or otherwise impacts users with malicious code. See our Safe Browsing policies for more information.
Misleading content

Do not distribute content that deceives, misleads or confuses users. This includes:

  • Misleading content related to civic and democratic processes: content that is demonstrably false and could significantly undermine participation or trust in civic or democratic processes. This includes information about public voting procedures, political candidate eligibility based on age or birthplace, election results, or census participation that contradicts official government records. It also includes incorrect claims that a political figure or government official has died, been involved in an accident or is suffering from a sudden serious illness
  • Misleading content related to harmful conspiracy theories: content that promotes or lends credibility to beliefs that individuals or groups are systematically committing acts that cause widespread harm. This content is contradicted by substantial evidence and has resulted in or incites violence.
  • Misleading content related to harmful health practices: misleading health or medical content that promotes or encourages others to engage in practices that may lead to serious physical or emotional harm to individuals, or serious public health harm.
  • Manipulated media: media that has been technically manipulated or doctored in a way that misleads users and may pose a serious risk of egregious harm.
     
Non-consensual explicit imagery (NCEI)
Do not store or distribute private nude, sexually explicit or non-explicit intimate and sexual images or videos without the subject’s consent. If someone has sent a private nude, sexually explicit or non-explicit intimate and sexual image or video of you, please report it to us here.
Personal and confidential information
Do not store or distribute other people’s personal or confidential information without authorisation. ​This includes the use of sensitive information, such as National Insurance numbers, bank account numbers, credit card numbers, images of signatures and personal health documents. In most cases where this information is broadly available elsewhere on the Internet or in public records, such as national ID numbers listed on a government website, we generally don’t process enforcement actions.
Phishing
Do not use this product for phishing. This includes soliciting or collecting sensitive data such as passwords, financial details and National Insurance numbers.
Regulated goods and services
Do not sell, advertise or facilitate the sale of regulated goods and services. Regulated goods and services include alcohol, gambling, pharmaceuticals, unapproved supplements, tobacco, fireworks, weapons or health/medical devices.
Sexually explicit content
Do not distribute content that contains sexually explicit material, such as nudity, graphic sex acts and pornographic material. This includes driving traffic to commercial pornography sites. We allow nudity for educational, documentary, scientific or artistic purposes.
Spam
Do not spam. This may include unwanted promotional or commercial content, unwanted content that is created by an automated program, unwanted repetitive content, nonsensical content or anything that appears to be a mass solicitation.
System interference and abuse
Do not abuse this product and do not harm, degrade or negatively affect the operation of networks, devices or other infrastructure. This includes degrading, disabling or negatively interfering with any aspect of the product or its services. We may take appropriate action if we are notified of system interference and abuse, which may include reporting you to the relevant authorities, removing access to some of our products or disabling your Google Account.
Violent organisations and movements

Known violent non-state organisations and movements are not permitted to use this product for any purpose. 

Do not distribute content that facilitates or promotes the activities of these groups, such as recruiting,  coordinating online or offline activities, sharing manuals or other materials that could facilitate harm, promoting ideologies of violent non-state organisations, promoting terrorist acts, inciting violence, or celebrating attacks by violent non-state organisations. 

Depending upon the content, we may also take action against the user. 

Content related to violent non-state organisations may be allowed in an educational, documentary, scientific or artistic context, but please be mindful to provide enough information to help people understand the context.

Unauthorised images of minors
Do not store or distribute images of minors without explicit consent from the child's parent, guardian or legal representative. If someone has stored or distributed an image of a minor without necessary consent, please report it to us here.
Violence and gore
Do not store or distribute violent or gory content involving real-life people or animals that is primarily intended to be shocking, sensational or gratuitous. This includes ultra-graphic material, such as dismemberment or close-up footage of mutilated corpses, and graphic material, such as content containing significant amounts of blood. Content may be allowed in an educational, documentary, scientific or artistic context, but please be mindful to provide enough information to help people understand the context. In some cases, content may be so violent or shocking that no amount of context will allow that content to remain on our platforms. Lastly, don't encourage others to commit specific acts of violence. 

Additional policies

Copyright infringement
Do not distribute copyrighted content without authorisation or provide links to sites where people can obtain unauthorised downloads of copyrighted content. It is our policy to respond to clear notices of alleged copyright infringement. Repeated infringement of intellectual property rights, including copyright, will result in account termination. If you see a violation of Google's copyright policies, report copyright infringement.
User accounts
Students cannot use this product while at a school with a personal Google account. To use this product with students, schools must sign up for a free Workspace for Education account. If you believe that this product is being used at a school with personal accounts, report the class.
Was this helpful?
How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
Search Help Centre
false