Known issues

Known issues are unexpected behaviors that we can consistently reproduce, happen globally, and generate many support cases. For each issue, we actively work toward a solution, but can’t guarantee a solution timeline.

You can’t edit Assignment attachments

Description Once an assignment is set up, instructors can’t add or remove Drive attachments.
Who does this impact? Canvas instructors
Workaround Only instructors can set up a new assignment.

Roster changes made in the LMS are not directly reflected in Assignments

Description
The Assignments roster is distinct from the LMS roster. Once an assignment is created for a course, whoever was a student when the assignment was posted can link their Google Account to that assignment.
Once posted:
  • Student accounts only show up in the Assignments roster after they link their Google Account to the course.
  • Even after a student is removed from the LMS roster, they can access the assignment via Google Assignments, unless the instructor removes them from the Google Assignments People Management page.
  • Even if a student is added to the LMS roster, they won't have access to the assignment via Google Assignments, unless the instructor adds them in the Google Assignments People Management page.
Who does this impact? Canvas instructors
Workaround After an assignment is posted through their LMS, instructors can make any updates to the roster through Google Assignments. Learn how to remove students from the Google Assignments roster.

Shared drive constraints (Canvas users only)

Description Instructors can select files in a shared drive to embed. However, the shared drive might have sharing restrictions that prevent it from being viewable in Canvas without signing in to Google.
Who does this impact? Canvas users
Workaround

The shared drive settings for "Sharing outside your domain" and "Sharing with non-members" should be set to On

If a file you expected to be viewable to your class requires a sign-in, the shared drive settings are not set to those settings.

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