Known issues

Known issues are unexpected behaviors that we can consistently reproduce, happen globally, and generate many support cases. For each issue, we actively work toward a solution, but can’t guarantee a solution timeline.

You can’t edit Assignment attachments

Description	Once an assignment is set up, instructors can’t add or remove Drive attachments.
Who does this impact?	Canvas instructors
Workaround	Only instructors can set up a new assignment.

Roster changes made in the LMS are not directly reflected in Assignments

Description	The Assignments roster is distinct from the LMS roster. Once an assignment is created for a course, whoever was a student when the assignment was posted can link their Google Account to that assignment. Once posted: Student accounts only show up in the Assignments roster after they link their Google Account to the course. Even after a student is removed from the LMS roster, they can access the assignment via Google Assignments, unless the instructor removes them from the Google Assignments People Management page. Even if a student is added to the LMS roster, they won't have access to the assignment via Google Assignments, unless the instructor adds them in the Google Assignments People Management page.
Who does this impact?	Canvas instructors
Workaround	After an assignment is posted through their LMS, instructors can make any updates to the roster through Google Assignments. Learn how to remove students from the Google Assignments roster.

Shared drive constraints

Description	Instructors can select files in a shared drive to embed. However, the shared drive might have sharing restrictions that prevent it from being viewable in Canvas without signing in to Google.
Who does this impact?	Canvas users
Workaround	The shared drive settings for "Sharing outside your domain" and "Sharing with non-members" should be set to On. If a file you expected to be viewable to your class requires a sign-in, the shared drive settings are not set to those settings.

 

Description	Instructors can select files in a shared drive to submit them to Canvas using LTI 1.3. However, if the file's reader, writer, or comment permissions are restricted at the domain level, the submission might not work.
Who does this impact?	Canvas instructors and students
Workaround	Before adding the Drive file to an assignment in Canvas, change the file's sharing permissions to "Anyone with the link". Learn how to set sharing permissions for Drive files.

Assignments submitted with multiple attachments show up as separate submissions in Canvas SpeedGrader™

Description	When an instructor sets up an assignment to be graded with Canvas SpeedGrader™, and a student submits multiple attachments, each attachment will show up in SpeedGrader™ as a separate submission.
Who does this impact?	Canvas instructors and students
Workaround	If you assign multiple files, in Canvas assignment settings you can: Under “Submission Attempts,” click the down arrow choose an option: Click Unlimited. Click Limited set the limit to the minimum number of files you expect the student to submit.

Assignments with multiple due dates don't get their due dates automatically imported into Google Assignments

Description	When the Canvas assignment has multiple due dates, the corresponding due date in Google Assignments is left unset.
Who does this impact?	Canvas instructors and students
Workaround	Canvas instructors and students must check the assignment’s due date directly.

Assignments with decimal total points are truncated when imported into Google Assignments

Description	When the Canvas assignment has decimal total points, the corresponding total points in Google Assignments are rounded down. For example, 123.45 becomes 123.
Who does this impact?	Canvas instructors and students
Workaround	Canvas instructors and students must check the assignment’s total points in Canvas.