Removing a corrupt myplaces.kml file

If Google Earth Pro is crashing at startup it's possible that you have a corrupt myplaces.kml file that is crashing the system upon launch. The best way to fix this problem is to back up your places data, clear out the Google Earth application folder, and perform a clean startup.

Windows XP Users:

  • Make sure that Google Earth Pro is closed.
  • Click Start > Run.
  • In the Open bar, type or copy and paste in C:\Documents and Settings\%username%\Application Data\Google\GoogleEarth and click OK. Alternatively, you can navigate to this folder manually by first double clicking the My Computer icon on your desktop and navigating through the same folder structure.
  • Windows Explorer should now open up a GoogleEarth folder showing you several Google Earth Pro Files, including: My Style Templates Folder, myplaces.kml, and myplaces.backup.kml, and myplaces.kml.tmp.
  • Make a copy of all of the files in the GoogleEarth folder, and save them in a different location, such as a folder on your desktop.
  • Delete everything in the GoogleEarth folder (make sure you've backed everything up first!)
  • Close the GoogleEarth folder and open Google Earth.
  • After logging in to the server, Google Earth Pro should create new files in the GoogleEarth folder to replace the ones you've moved out.

 

Windows Vista and Windows 7 Users:

  • Make sure that Google Earth Pro is closed.
  • Click Start > Start Search.
  • In the Start Search dialog box, type in C:\Users\%username%\AppData\%Local or LocalLow\Google\GoogleEarth and click OK. Alternatively, you can navigate to this folder manually by first double clicking the Computer icon on your desktop and navigating through the same folder structure .
  • Windows Explorer should now open up a GoogleEarth folder showing you several Google Earth Pro Files, including: My Style Templates Folder, myplaces.kml, myplaces.backup.kml, and myplaces.kml.tmp.
  • Make a copy of all of the files in the GoogleEarth folder, and save them in a different location, such as a folder on your desktop.
  • Delete everything in the GoogleEarth folder (make sure you've backed everything up first!)
  • Close the GoogleEarth folder and open Google Earth.
  • After logging in to the server, Google Earth Pro should create new files in the GoogleEarth folder to replace the ones you've moved out.

 

Windows ​8 Users:

  • Make sure that Google Earth Pro is closed.
  • Click  + ​R​ and type explorer in the Open section.
  • In the Start Search dialog box, type in C:\Users\%username%\AppData\%Local or LocalLow\Google\GoogleEarth and click OK.
  • Windows Explorer should now open up a GoogleEarth folder showing you several Google Earth Pro Files, including: My Style Templates Folder, myplaces.kml, ​and​ myplaces.backup.kml.
  • Make a copy of all of the files in the GoogleEarth folder, and save them in a different location, such as a folder on your desktop.
  • Delete everything in the GoogleEarth folder (make sure you've backed everything up first!)
  • Close the GoogleEarth folder and open Google Earth.
  • After logging in to the server, Google Earth Pro should create new files in the GoogleEarth folder to replace the ones you've moved out.

 

If you're still experiencing issues after attempting all of these steps, there may be something else wrong with your machine. Try uninstalling Google Earth completely and reinstalling the application.