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I can’t hear other person but they can hear me
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Hi,
Here is a link to an article about fixing sound/video issues. Maybe that will help you:
 
Regards,
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Hi Sebastian,

I tried the tips in that link, but it didn't work. Other tips? Thanks.
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I have the same problem.  Tried all those. Didn't work. I started over a week ago. I don't use this app. Only when my young children want to call me. Please help. Thanks.
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Hi Inga,
Could you maybe check the app's permissions?
Open the settings on your phone --> apps --> Google Duo --> permissions
 
Regards,
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The permissions are oke. I have no idea wat suddenly caused this problem.
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Yes did trying setting looking good or bad definitely and hack or track all apps things maybe my new one or two old my phone apps is loss and earse wrong touch fk pissed it trying problems long months bad most might I hate it why help me I am deaf how not know reading find hard it feel bad sad!! 🤳🤞🙏
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I'm having the same problem.  It started about a week ago. Any advice would be appreciated.  Thanks!
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@Inga (If you're Dutch, and if that's easier for you, you can reply in Dutch :) )
 
Could you maybe try to force stop the app and clear the cache of the app?
 
 
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@Sebastian: was het zo overduidelijk? En ik maar denken dat ik er nog redelijk goed doorheen kwam. 

Bij mij is het probleem net zo spontaan weer opgelost als het begonnen was. Anderen kunnen mij weer verstaan als ik via duo bel. Geen idee wat het was of wat nu de oplossing is geweest. Maar het werkt weer. Dank je wel voor de ondersteuning!
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Also experiencing this issue on 3 different laptops I can't hear any sound. Other apps/sites I can play sound only Google Duo can't play sound. I've tried the listed steps in the sound support article any advice?
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