Leave & check messages with Google Duo

If you call someone using Duo and they don't answer, leave a video or voice message. The message can be up to 30 seconds long.

You need the latest version of Duo to leave or receive messages.

Leave a video or voice message

  1. On your iPhone or iPad, open Duo. 
  2. Tap a name to call.
  3. After a call rings for 60 seconds, you can leave a message. Or, while the call is ringing, you can tap Leave video message or Leave voice message
  4. Follow the instructions on the screen. 
  5. When you're done recording, tap Stop Stop. You can:
    • Preview your message. 
    • Tap Re-record
  6. Tap Send Send.

Note: If you add text or draw on your video message, you can make changes before you send it. To delete text, tap Text Textand then Cancel. To delete a drawing, tap Draw Drawand then Undo.


Send a message without calling someone

  1. On your iPhone or iPad, open Duo. 
  2. On the screen, swipe down. 
    • If your iPad is horizontal, tap Record a message
  3. When you're ready to record, tap Record Record
  4. When you're done, tap Stop Stop. You can: 
    • Preview your message.
    • Tap Re-record
  5. Tap Next
  6. Select up to 8 contacts. 
  7. Tap Send Send

Send photos or videos from your device

You can give Duo permission to send items from your iPhone or iPad's gallery app.

  1. On your iPhone or iPad, open Duo.
  2. On the screen, swipe down.
  3. Tap the photo thumbnail.
  4. Select a photo or video.
    • Choose which part of the video you want to share. If your video is longer than 1 minute, you need to trim it.
  5. Tap Done.
  6. Select a contact.
  7. Tap Send Send.


Play a message you sent or received

  1. On your iPhone or iPad, open Duo. 
  2. Messages will show next to your contact's name.
  3. Tap Play Playand then Video message. From here, you can save the message, delete it, call the person, or send a message.
After you send or play a message, it will be available for 24 hours unless you save it.
  • When you save a message, it's downloaded to your device and saved in your contact history. 
  • If you back up data on your phone to a cloud account, like Google Drive, it will also be saved there.

Note: If you delete your Duo account, any unsaved messages will be deleted.

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