If you call someone using Duo and they don't answer, leave a video or voice message. The message can be up to 30 seconds long. You can also create and send a personalised note.
As we continue to refine the overall Google Assistant experience, Assistant no longer supports underutilised features, such as video or audio messages. Learn how we're refining Google Assistant features.
Leave a video or voice message
- On your Android phone or tablet, open Duo.
- Tap a name to make a call.
- After a call has rung for 60 seconds, you can leave a message. Or, while the call is ringing, you can tap Leave video message or Leave voice message.
- Follow the instructions on the screen.
- When you've finished recording, tap Stop . You can:
- Apply a filter, draw on or add text to your video message.
Important: This feature isn't compatible with all Android devices and may not be available on your device. - Preview your message.
- Tap Re-record.
- Apply a filter, draw on or add text to your video message.
- Tap Send .
Send a message without calling someone
- On your Android phone or tablet, open Duo.
- Search for a contact and tap it.
- At the bottom right, tap Message .
- For some tablets: Tap Record a message .
- When you're ready to record, tap Record .
- When you're finished, tap Stop . You can:
- Preview your message.
- Tap Re-record.
- Tap Next.
- Select up to 32 contacts.
- Tap Send .
Send photos or videos from your device
You can give Duo permission to send items from your device’s gallery app.
- On your Android phone or tablet, open Duo.
- Search for a contact and tap it.
- Tap the photo thumbnail.
- Select a photo or video.
- You can choose a video size up to 180 MB.
- Tap Done.
- Select a contact.
- Tap Send .
Send a note
- Open the Google Duo app .
- Search for a contact and tap it.
- Tap Send note .
- Create your message:
- To move or rotate text, touch and hold, then drag.
- To resize, pinch or pull the text.
- To draw, at the top right, tap Draw .
- To change the background colour, at the top right, tap Draw Palette .
- Tap Next .
- Select up to 32 contacts.
- Tap Send .
Tip: To send a note, you can also open a contact and tap Send note.
Play a message that you've received
Important: After you play a message, you can revisit it at any time unless you have changed your Duo settings to delete messages 24 hours after they play. When you delete a message, it's removed from all devices.
- On your Android phone or tablet, open Duo.
- Messages will show next to your contact's name.
- Tap Play Video message.
- From here, you can download the message, reply to it, delete it or call the person back.
- On your Android phone or tablet, open Duo.
- In the top-right corner, tap More Settings Message Settings.
- Turn off Save Messages.
Download a message
Turn on closed captions
Important: When you use closed captions, your audio clip is sent to Google's servers for transcription. The video isn’t included and the audio file isn’t stored. No personal information is shared.
- On your Android phone or tablet, open Duo.
- In the top-right, tap More Settings Message settings.
- Turn on Captions for messages.
Note: If you delete your Duo account, any unsaved messages will be deleted.