Make calls with Google Duo

You can make video or audio calls to anyone in your contacts. Learn how you can find and add people to call.

All calls, including international ones, are made through your mobile data plan or a Wi-Fi connection, so you won't use your mobile minutes. If you use your mobile data, charges may apply. 

Learn how to set up Google Duo.

Start a new video or voice call

If you don't already have Duo on your phone, install the latest version and set it up.

  1. On your iPhone or iPad, open the Duo app.
  2. Swipe up to find your contacts, then tap a name to call.
  3. Choose Video call Video call or Voice call Audio.
  4. When done, tap End call End call.

Start a group video call

You can have up to 32 participants in a group video call on Duo.

Create a group

  1. On your iPhone or iPad, open the Duo app. 
  2. On the screen, swipe up. 
  3. Tap Create group.
  4. Choose your contacts. 
  5. Tap Video call Video call.

Tip: You can name the group when you create it or when the call is done. To name the group, tap the pencil icon, enter a name, and tap Save. Everyone in the group will see the name.

Share a link to start a group call

  1. On your iPhone or iPad, open the Duo app.
  2. Swipe up and tap Create group.
  3. Tap Next or Done.
  4. To share the link or add contacts, tap Share Share.
    • If the recipient clicks the link on a computer, it opens duo.google.com.
    • If the recipient taps the link on mobile and has Duo installed, it opens Duo.
    • If the recipient taps the link on mobile and Duo isn’t installed, it opens the Duo listing on the App Store.
  5. Tap Start video call.

Call an existing group or join a live group call

Important: Child accounts can only join groups if at least one of their contacts is in that group. 

  1. On your iPhone or iPad, open the Duo app.
  2. On the screen, swipe up.
  3. Under "Groups," choose to call a group or join a live group, if available. If "Live" is under the group name, the call is live and you can join. 
    • To call an existing group, tap the group name and then Start Video call video call.
    • To join a live group call, tap the group name and then Join Video call video call.

Add members, rename a group, or leave a group

  1. Open the Duo app and swipe up on the screen. 
  2. Under "Groups," tap a group and then More More .
  3. Choose an option and follow the instructions on the screen. 
Tip: You can use Siri shortcuts with Duo. Learn how to add, remove, or change Siri shortcuts.

Fix problems with calls

Can't find effects or filters
You might need to install software updates or upgrade your device. Effects and filters are available on iOS 11 or later on iPhone 6s or newer.
Not getting call notifications
Make sure you have the latest version of the app and that you're connected to Wi-Fi or a data connection. Learn more about other troubleshooting steps for notifications.

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