Make calls with Google Duo

You can use Google Duo to make video or voice calls. All calls are made through your mobile data plan or a WiFi connection. Calls don't use your mobile minutes. If you use your mobile data, charges may apply.

On mobile, you can also create, schedule, or join a meeting through the Duo app. Learn how to use Google Meet features in the Google Duo app.

Before you begin

Set up Google Duo

Start a video or voice call

Open the Google Duo app .
At the top, search contacts or dial a number.
Tap the contact or number to call.
Choose an option:
- To make a video call, tap Call.
- To make an audio-only call, tap Voice call .

Start a group video call

You can have up to 32 participants in a group video call on Google Duo.

Create a group

Open the Google Duo app .
At the bottom right, tap New call Create group.
Choose your contacts.
Optional: You can name the group. Tap Edit , enter a name, and tap Save. The name appears for everyone in the group.
Tap Done Start.

Tip: Your video is on by default. Tap Video to turn your video off or on.

Share a link to start a group call

Open the Google Duo app .
At the bottom right, tap New call Create group.
Choose your contacts.
Tap Done.
To share the link or add contacts, tap Copy or Share .
- If the recipient clicks the link on a computer, it opens duo.google.com.
- If the recipient taps the link on mobile and Google Duo is installed, the Google Duo app opens.
- If the recipient taps the link on mobile and Google Duo isn’t installed, the link opens Google Duo in Google Play or the App Store.
Tap Start.

Call an existing group or join a live group call

Important: Child accounts can join a group only if at least one of their contacts is in the group.

Open the Google Duo app .
At the bottom right, tap New call.
Under “Groups,” call a group or join a live group. If “Live” appears under the group name, the call is live and you can join.
- To call an existing group: Tap the group name or participants Start .
- To join a live group call: Tap the group name or participants Join .

Rename a group, add members, reset a group link, or leave a group

Open the Google Duo app .
At the bottom right, tap New call.
Under “Groups,” tap a group More options .
Choose an option and follow the instructions on the screen.

Tip: You can use Siri shortcuts with Duo. Learn how to add, remove, or change Siri shortcuts.

Suspicious groups

If you get a group invite that includes blocked accounts or people outside your contacts, Google Duo marks the group as suspicious. Google Duo won’t give you any information about group members you blocked.

You can join or decline the group. If you join, Google Duo won’t unblock people you blocked.

Remove a group member

Open the Google Duo app .
At the bottom right, tap New call.
Under “Groups,” tap a group.
Touch and hold the contact you want to remove.
Tap Remove from group.
- Optional: You can also block the group member.

Tip: If the person you blocked clicks the original link to rejoin the group, they get a message that the group doesn’t exist. The group link is refreshed for everyone else in the group. Learn about blocked numbers in group calls.

Fix problems with calls

Make sure you install the latest version of Google Duo.
Check that you registered Google Duo:
- Verify your phone number.
- Allow Duo to use your contacts.

Learn how to stop getting Google Duo calls.

Can't find effects or filters

If there are no effects or filters, you may have an older version of iOS or an older device. These features work on iOS 11 or later and on iPhone 6s or newer.

Not getting call notifications

Make sure:

You have the latest version of the Google Duo app.
You're connected to WiFi.
You have a data connection.

Learn how to fix missing or delayed calls.