Stop getting Google Duo calls

If you’ve connected your phone number to any Google services, you may automatically be registered with other products, like Google Duo. If you want, you can uninstall Duo or delete your Duo account. If you want to use Duo again later, you’ll need to register again.

Duo is available on Chromebooks.

Block calls from a number

If you want to stop getting calls from a specific number, block the phone number. Learn how to block others from calling you.

Delete & uninstall Duo

Step 1: Delete your account

Deleting your Duo account is the only way to completely disconnect it from your phone number or Google Account.

  1. On your Chromebook, open Duo. 
  2. Select More More and then Settings.
  3. Select Delete Duo account and then Delete.

Important: If you delete your account, your settings will be deleted. If you register for Duo again, blocked phone numbers won't be blocked anymore.

Step 2: Uninstall Duo

  1. In the corner of your screen, select the Launcher Launcher and then Up arrow Up arrow.
  2. Right-click the Duo app.
  3. Select Uninstall and then Uninstall.

Other ways to stop calls

If you’ve never registered for Duo, stop getting Duo calls

If you get calls through App Preview Messages from people who have your number, you can stop getting them.

  1. On your mobile device, open the Settings app.

  2. Select Google and then App preview messages.

  3. In "Connected apps," turn off Duo.

Remove your phone number from other Google services

You can unregister your phone number from other Google services, so that people who have your phone number can't reach out. Learn how to disconnect your number.

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