Stop getting Google Duo calls

If you’ve connected your phone number to any Google services, you may automatically be registered with other products, such as Google Duo. If you want to, you can uninstall Duo or delete your Duo account. If you want to use Duo again later, you’ll need to register again.

Important:

If you delete your account, you permanently lose your history.
If you uninstall the app and then reinstall it and sign in, your history remains.

Duo is available on Chromebooks.

Block calls from a number

If you would like to stop getting calls from a specific number, block the phone number. Learn how to block others from calling you.

Delete and uninstall Duo

Step 1: Delete your account

Deleting your Duo account is the only way to completely disconnect it from your phone number or Google Account.

On your Chromebook, open Duo.
Select More Settings.
Select Delete Duo account Delete.

Important: If you delete your account, you also delete your settings and history. If you register for Duo again, blocked phone numbers will no longer be blocked.

Step 2: Uninstall Duo

In the corner of your screen, select the Launcher Up arrow .
Right-click the Duo app.
Select Uninstall Uninstall.

Tip: If you reinstall the app, you can view your history.

Other ways to stop calls

If you’ve never registered for Duo, stop receiving Duo calls

If you receive calls through app preview messages from people who have your number, you can stop getting them.

On your mobile device, open the Settings app.
Select Google App preview messages.
In 'Connected apps', turn off Duo.

Remove your phone number from other Google services

You can unregister your phone number from other Google services so that people who have your phone number can't contact you. Learn how to disconnect your number.