Send feedback about Google Duo

You can report any problems that you're experiencing or send feedback about Duo.

1. Open Duo.
2. In the top right-hand corner, tap More .
3. Tap Help & feedback  Send feedback.
4. Type in your comment or describe the problem that you're having.
   • Screenshot and logs: You can include a screenshot and your app usage to help us understand the issue.
5. Tap Send .

Send feedback about a call

When you've finished a call, you may be asked to rate the call as good or bad.

1. If you're prompted, enter your rating. 
2. If you rate a call as 'bad', let us know what the problem was.

Some information about bad calls will automatically be sent to Google so that we can understand the problem better. The information won't include the call's content.

Need more help?

If you need any more help, you can ask questions in the Duo Help Forum.