Send feedback about Google Duo

You can report issues you're experiencing or send feedback about Duo.

Send feedback on Duo for web

  1. On your computer, go to duo.google.com.
  2. In the top right, click Feedback Feedback.
  3. Enter your comment, or describe the problem you’re having.
  4. (Optional) Choose to include a screenshot and logs. This info can help us understand the issue.
  5. In the top right, select Send Send.

Send feedback on a Chromebook

  1. On your Chromebook, open Duo.
  2. In the top right, select More More and then Help & feedback.
  3. In the top right, select More More and then Send feedback.
  4. Enter your comment, or describe the problem that you're having.
  5. (Optional) Choose to include a screenshot and logs. This info can help us understand the issue.
  6. In the top right, select Send Send.

Send feedback about a call

After you finish a call, you may be asked to rate the call as good or bad.

  1. If you're prompted, enter your rating. 
  2. If you rate a call as "bad," let us know what the problem was.

Some information about bad calls will automatically be sent to Google so we can understand the issue better. The info won't include the call's content.

Need more help?

If you need more help, you can ask questions in the Duo Help Forum.

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