Block numbers from calling you on Google Duo

If you don’t want certain people to contact you, you can block a number from calling you.

Block numbers

If you've registered for Duo

To block a number on Duo for web: 

  1. On your computer, go to duo.google.com
  2. Click the contact you want to block. Then, click More More and then Block user.

To block a number on a Chromebook:

  1. On your Chromebook, open Duo. 
  2. Select the contact you want to block. 
  3. Select Block number.

If you've never registered for Duo

To block a number that calls you:

  1. Select Decline call to decline the call.
  2. Open your missed calls notification.
  3. Click Block.

View & unblock numbers

To see and unblock a number on Duo for web:

  1. On your computer, go to duo.google.com.
  2. In the top right, click Settings Settings.
  3. Click Blocked users.
  4. If you want to unblock  a number, click Remove Close.

To see and unblock a number on a Chromebook:

  1. On your Chromebook, open Duo.
  2. In the top right, select More More and then Settings.
  3. Select Blocked numbers.
  4. Select the number you want to unblock.

 

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