Set up Google Duo on your Samsung TV

If you use Duo with your Google Account, you can use the Google Duo app on your Samsung TV.

Device eligibility 

Duo is only available on the following Samsung TV models:  

Product

Model

Year

 

Neo QLED 8K

Q900A

2021

Q800A

2021

 

 

Neo QLED 4K

Q95A

2021

Q90A

2021

Q85A

2021

 

QLED 4K

Q80A

2021

Q70A

2021

The Frame

LS03A

2021

Download the Duo app on your Samsung TV

  1. On your Samsung remote, press the Home button.
  2. Click Apps and then Search .
  3. Search for Google Duo.
  4. Click Download.

Important: To use Duo on a Samsung TV, connect a USB camera and microphone directly to it.

Sign in to Duo on your Samsung TV 

  1. On your Samsung TV, open the Duo app.
  2. Click Sign in.
  3. On your Android device, open the Duo app.
  4. At the top right, tap More and then Settings and then Account.
  5. On the Account page, tap TV sign in and then Connect.

Important: You must add your Duo account to your Google Account to use Duo on your Samsung TV. To add an account:

  1. On your Android device, open the Duo app.
  2. Go to Settings.
  3. Tap Add account.

Make a call on your Samsung TV

  1. On your Samsung TV, open the Duo app.
  2. Choose an option:
    • Click Start a call.
    • Click someone from your recent activity and then Voice call or Video call.
    • At the top, search for a contact, then click Voice call or Video call.

Troubleshoot connection issues to the Duo app

If the app doesn’t connect to the TV, try the following:
  • Connect your Samsung TV and Android device to the same Wi-Fi network.
  • On your network router, turn on Universal Plug and Play (UPnP).
  • On your Samsung TV, use Internet Protocol version 4 (IPv4) Wi-Fi.
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