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Welcome to the help center for Search Ads 360, a platform for managing search marketing campaigns.  While the help center is available to the public, access to the Search Ads 360 product is available only to subscribing customers who are signed in. To subscribe or find out more, contact our sales team.

Fix Search Ads 360 errors

If you see an error in Search Ads 360 that you don't know how to fix, try these steps:

  • Manually sync with the engine and select Fix all trafficking errors
    This step clears out old error messages and can fix some new errors by getting a fresh copy of items from the engine. Any changes you made to the item in Search Ads 360 will be lost.
     
  • Recyle/retraffic items with errors.
    This step can fix some new errors by sending a fresh copy of items from Search Ads 360 to the engine.
     

If you're still seeing the error message, contact the Search Ads 360 Support team for further assistance. 

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