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Welcome to the help center for DoubleClick Search, a platform for managing search marketing campaigns.  While the help center is available to the public, access to the DoubleClick Search product is available only to subscribing customers who are signed in. To subscribe or find out more, contact our sales team.

Fix DoubleClick Search errors

If you see an error in DoubleClick Search (DS) that you don't know how to fix, try these steps:

  • Manually sync with the engine and select Fix all trafficking errors
    This step clears out old error messages and can fix some new errors by getting a fresh copy of items from the engine. Any changes you made to the item in DS will be lost.
     
  • Recyle/retraffic items with errors.
    This step can fix some new errors by sending a fresh copy of items from DS to the engine.
     

If you're still seeing the error message, contact the DoubleClick Search Support team for further assistance. 

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