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Welcome to the help center for DoubleClick Search, a platform for managing search marketing campaigns.  While the help center is available to the public, access to the DoubleClick Search product is available only to subscribing customers who are signed in. To subscribe or find out more, contact our sales team.

Available report formats

You can download reports in the following formats:

  • .xlsx and .xls files are Microsoft Excel files.
  • Excel-compatible text file (.csv) is in the UTF-16 (Excel-compatible) format. This allows support for double-byte characters, the registered trademark symbol (®), and more. Also, with one click, you can open these files directly into Excel.
  • Comma-separated text file (.csv) is encoded in UTF-16. Use this format if you want to view report data in a text-only format.
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If there's a problem you can't solve with training resources or online help, choose "Live Chat" from the UI and get instant access to DoubleClick Search support. Chat is available on weekdays.