/drive/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
-
Back up to Google Drive dosen't working. Phone just wait backup data. Back up now button is gray. 1 Recommended Answer 115 Replies 572 Upvotes
1 Recommended Answer
$0 Recommended Answers
Back up now is gray so I can't force backup. I have clear the drive and I have logout fron google. Phone is Samsung A40.
All Replies (115)
Hi Tuomas Vuori!
 
Please check the following setting:
  1. Open Google Drive on your mobile device
  2. Click the 3 bars (hamburger) in the top left corner to get the options menu
  3. Click Settings
  4. Scroll down to the bottom and see the Data Usage section
  5. Use the slide button to set or clear "Transfer files only over Wi-Fi"
    1. If it's on, only WiFi is used. If it's off, any connection is used, but WiFi is used when both are available
Let me know what that option was set to.
 
Typically, to save user's data charges from their mobile provider, the default is set to prevent using mobile provider data connections to sync data- only use WiFi. As such, if there is insufficient WiFi connection status then you would not be able to force a sync either, unless you permit the use of dataplan syncing.
 
Looking forward to seeing your replies!
marked this as an answer
-
There was "Transfer files only over Wi-Fi". I take that off, but problem is still on. I can't do backup.
marked this as an answer
-
https://support.google.com/pixelphone/thread/1670523?hl=en

Same problem. I disabled fingerprints, passwords ex and button turns blue. It still don't work. "Error to download try again later."
marked this as an answer
-
Problem solved. I did the factory reset and then I did the Google Drive backup and it went well. If I put fingerpint lock on the backup won´t work. If I have to do backup I have to first take all device locks off and do the backup. Then fingerprints ex on again. Hopefully Google fix this problem someday.
marked this as an answer
@Emma Mcbride

Pixel 2XL has the same issue... So I'm not sure it's limited to the Pixel 3 series. But...I don't know. Maybe I'm missing something.
marked this as an answer
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
What type of post are you reporting?
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/drive/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/drive/profile/0?hl=en