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How to quit/disable Backup and Sync to enable installation of update -imac 0 Recommended Answers 2 Replies 11 Upvotes
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I have a message saying "This version of Backup and Sync is deprecated" and to install new version.

When attempting to download the new version it will not install because "Download and Sync" was "in use".  

I can not find any way to quit or disable my current version to enable the new installation over the top.  Restarting/rebooting makes no difference as I get the same "in use" message.

What am I missing?  It surely can't be this difficult.
Would it work if I downloaded the new version and kept the old version instead of replacing it, and then moving the old version (uninstalling?) to trash?

Current:
iMac 27"  OS 10.14.6
Backup and Sync from google:    version:  3.43
Backup Assistant Agent:               version 1.6

Wishing to update to new version 3.45?
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I'm having exactly the same problem. It's disappointing to find your post from over a month ago, still with no replies. Have you made any progress on this issue yourself?
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So I spent some time exploring further, and found that the Backup & Sync icon (cloud with vertical arrow) is in the toolbar and has a Settings menu (three vertical dots in the right hand corner). The Settings menu offers a "Quit Backup & Sync" option. Once I quit it there, I was able to delete the older version from my Applications folder and install the upgrade.
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