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google drive error 0x00175801
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This error has come up y'day and, again, today - google drive error 0x00175801

As far as I know, I don't use google drive, unless it's to do with my mobile phone
I'd really appreciate some help to sort this

I'm not aware I'm using Backup & Sync, although I'm regarded, by my friends, to be very 'techie' with computers (I only know what I know etc)

So, I just don't know what to do about this, nor where to start.  I don't have time, nor motivation,  to spend hours looking into it all, to be honest.  I've got other things to do.

Thanks for any help
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Peter, volunteer contributor Photos and Drive
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Hello Julie,
 
If you left click on the Windows logo bottom right and start typing Programs you should see the option to Add or remove programs.
 
Check for and uninstall Backup and Sync and Google Drive.
 
If not any of those, I can only suggest you go to https://support.google.com/drive/gethelp and fill in the details to see if there any recommended help pages.
 
If not, then keep clicking Next and you will eventually reach a contact page <see screenshot online> where you have a choice of contact options
Regards,
Peter
 
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Brilliant, Peter
Many thanks for this
I'll give it a go
Hopefully, it will sort it out, otherwise I'll be back  ;)
Thanks again
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Peter, volunteer contributor Photos and Drive
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There is also an option to clean up old installation files
 
Step 1: Clear files cached on your computer.
  • Windows: %USERPROFILE%\AppData\Local\Google\ Delete DriveFS & Drive
Step 2: Reinstall Drive for Desktop
Sign in and try again.
 
Regards,
Peter
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AFAIK this error shows up if you have both Backup & Sync (BnS) and Drive for Desktop installed/running. Quit the Backup & Sync (BnS) app first and try completing your task with Drive for Desktop.

If you don't need BnS anymore, then just uninstall it.
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Hi lovely. I found this. They say it's the answer. Good luck!!.
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