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8/19/19
phn factory reset on its own earsed alot of my pictures, files, very important doc can I recover em? 0 Recommended Answers 1 Reply 5 Upvotes
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I need everything that was deleted. How do I recover all my important pics, docs, files.
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8/19/19
Hi Shayleah, the instructions for backing up data and recovering data for Android devices: https://support.google.com/android/answer/2819582?hl=en

For things specifically regarding Google Drive and Google Photos:
First, please review the steps to attempt to recover deleted files:

 Attempt Recovery of Deleted Files

If you still cannot recover your files, you will need to contact an Account Specialist. They can determine if it's too late to recover them.

1) Click this link: Account & Payment Issues
2) Fill out the contact info form
3) Click Submit
Last edited 8/19/19
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