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Whatsapp Backup 0 Recommended Answers 30 Replies 2069 Upvotes
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I have done a Whatsapp backup with a phone number that I don't use anymore.
Now, I can't restore the chats in the Whatsapp with the new phone number.
The backup was stored in Google Drive.
I would appreciate any help.
All Replies (30)
Backup My what app
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Hi Stenio Da Silva,

Welcome to Google Drive Help Community!

According to the answer in Help Center Manage and restore your device backups in Google Drive:

Open the Google Drive app.
Tap Menu  Backups.
Tap on the backup you want to manage.

Check the troubleshooting steps here: Learn how to back up and restore your WhatsApp messages with Google Drive.
  • Your backups will not use your Google Drive storage for your personal Google Account.
    • If you backup WhatsApp messages for your work or school account, backups might count against your Drive storage.
  • You can use your backup to restore your messages and attachments to WhatsApp.
  • You can stop and delete backups, but you won't be able to look at the files inside the backup.
Regards,
NinCoT
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Backup my whatsapp
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all wtsp delet data recory
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Stop watsp backup drive
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I have filed sexual harrassment case. I want to retrieve the WhatsApp messages which are deleted. My backup was weekly and the messages were deleted way before the backup was taken.
Can you help ?
I need to protect other females out there from this sexual predator.
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Hi Anonymous,

Thank you for writing to the Google Drive Help Community! 

You can contact Google Drive specialist from here
They have a tool which may help with file recovery during a short window of time.

Let us know  how it goes.  

Regards,
NinCoT
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i was using iphone with hotmail apple id. my whatsapp was backed up on hotmail id. now i've shifted to android but i cant backup my chat from hotmail id as it says enter only google id. what to do now?
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Hi Ahtisham Akhtar, 

Please start your own thread and ask your question for the specific situation you are describing. You will then receive the best answer from Calendar experts.  This thread is for the original question. Thank you for understanding!

Regards,
NinCoT
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To restore your WhatsApp messages, please follow the steps given in the recommended answer.

Regards,
NinCoT
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