/drive/community?hl=en
/drive/community?hl=en
11/9/17
Original Poster
Annabelle Hale

Why was the passcode lock disabled on the google drive on my iphone?

Why is the passcode lock disable on my iphone google drive app??
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All Replies (50)
Jenny - Community Specialist
11/10/17
Jenny - Community Specialist
Hi Annabelle,

Welcome to the Google Drive Help Forum and thanks for posting.

The only password on the Google Drive app is the one set for the Google account. If you are facing any issues with it, please elaborate more about it and I'll take it further.

In case you are referring to any external/third party password/lock feature, please contact their developers. They'll be the best to address any issue related to their product.

Awaiting your response.

Best,
Jenny
11/11/17
Original Poster
Annabelle Hale
I have a couple of google drives and I was able to use a passcode on one of them to open it. That feature has been disabled. I was able to switch back and forth and liked that one of my google drives was protected. It’s now gone.Under settings there is a section “Passcode”, this is where I was able to set up a passcode and Touch ID, when entering it reads “Passcode lock is no longer available in Google Drive, Docs, Sheets or Slides. If you haven’t already protect your device with Settings > Touch ID & Passcode.”
Michael Gonzaga
11/11/17
Michael Gonzaga
It's been disabled on mine as well... "Passcode lock is no longer available in Google Drive, Docs, Sheets or Slides. If you haven’t already protect your device with Settings > Touch ID & Passcode.”.. How do I reenable Passcode Lock?
Michael Gonzaga
11/11/17
Michael Gonzaga
If it makes a difference, I’m on IOS ver 11.1.1. (Verified.) My iPad on iOS ver11.0 still works
Berk1907
11/12/17
Berk1907
I have 4 accounts and each one have 1tb storage. They disabled passcode, so this is my last month at google drive. Goodbye google drive. 
Berk1907
11/12/17
Berk1907
feign ignorance..
Nives Suchittapirom
11/14/17
Nives Suchittapirom
I'm very disappointed and want to know why google remove passcode lock.I kept important data on google drive and now feel insecure.If there is no good solution. Maybe it's time to change.
Nives Suchittapirom
11/14/17
Nives Suchittapirom
No advance notice.Does Google treat sensitive user data like this?
Brian Ade
11/14/17
Brian Ade
Any update on this? I've occurred the same on my iPhone.
Cary Rho
11/15/17
Cary Rho
The removal of passcode/Touch ID lock is a big let down!!!!
39 MORE
MisterCanada
5/8/18
MisterCanada
Thanks John!

As already stated earlier in this thread, posting in support forums for such a change generally goes unseen by the Development Team. Only the previously mentioned Send Feedback mechanism will accurately categorize and count your suggestions/requests.

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