Find or recover files in Google Drive
You may have reached this topic because you asked about finding or recovering files in Google Drive. First, follow the steps in this help center article.
If you need help finding or recovering files, you can email or chat with a Google Drive specialist from the Google Drive help center (English only).
On a computer: Click 'Contact us' at the top right.
On a mobile device: Tap the menu at the top left, then tap 'Contact us'.
Select ‘Missing or deleted files’, then select the chat or email option. (Note: If you're using an account through your work, school, or other group, you won't see this option and you'll need to contact your administrator for help).
The Google Drive Help Forum Team
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