/drive/community?hl=en
/drive/community?hl=en
11/9/17
Original Poster
Md. Absar Uddin

"Failed - Forbidden" error when downloading files on my own drive

On my Windows laptop & Desktop, I try to download items I've uploaded and when I go to download it I get "Failed - Forbidden". How can my own files be forbidden? I need to have access to these things, as well as allowing others access. Any way to fix this? I can't find anything with permissions or anything.Both Desktop and Laptop Windows OSChrome browserHappens on different networks, so not a network issue.
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All Replies (5)
Shasha - Community Specialist
11/13/17
Shasha - Community Specialist
Hi Md. Absar,

Welcome to the Google Drive Help Forum.

I sense the importance of getting this issue resolved. You might be getting this error due to multiple reasons like browser related issues. I'd recommend following the below steps to see if it helps:
In addition to that, also try signing out of your Google account and sign back in.

Let me know how it goes.

Best,
Shasha
11/10/17
Original Poster
Md. Absar Uddin
Dear,
I have tried all that what you suggest on my browser,but still haven't solve the problem.
N:B: on mobile browser,I can download what I saved on my google drive.
Shasha - Community Specialist
11/13/17
Shasha - Community Specialist
Hi Md. Absar,

Thanks for writing back. 

I’d suggest toggling hardware acceleration: Go to Chrome Menu > Click Settings > Click Show Advanced Settings > Under 'System' uncheck/check Use hardware acceleration when available > Restart Chrome.

Let me know how it goes.

Best,
Shasha
Absar Uddin
11/11/17
Absar Uddin
Dear,Thank you so much. Finally i've solved the problem by your help.
Shasha - Community Specialist
11/13/17
Shasha - Community Specialist
Hi Md. Absar,

Appreciate you writing back to me.

Glad to hear that the issue is resolved. Please feel free to post back if you've any other questions in the future.

Hope this helps.

Best,
Shasha
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