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/drive/community?hl=en
3/24/18
Original Poster
MAW

Green ticks no longer visible

The green ticks on my Google Drive icons are no longer visible, so that I do not know if files have been synced or not. I have not made any changes to my computer (Windows 10) and the sync and backup processes are working fine. I have even reloaded Sync and Backup and signed out / in again, but still no green ticks. How can I make these green ticks visible again?Mark
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All Replies (84)
Tnerbeel
3/24/18
Tnerbeel
Make that two of us.  Disappeared yesterday
And Another One
3/25/18
And Another One
Hi MAW!If the Google Drive folder where you're not seeing the overlay icons is the same folders you've got on the app's preferences. You can try checking this old post about the same issue if you'd like to take the risk playing with your Regedit. 
Andrew - Community Specialist
3/25/18
Andrew - Community Specialist
Hi all, 

Welcome to the Google Drive Help Forum. 

@And another one, thanks for pitching in.

@Maw and Tnerbeel, I see how inconvenient this could be for you. In order to resolve this, please confirm if you have enabled that option through the below steps: 
  1. On your computer, click Backup and Sync Backup and Sync.
  2. Click More More and then Preferences.
  3. Click Settings and thenSelect Show file sync status and right click menu.
You can also refer to this help center to know about using Backup and Sync. 

If yes, please write back with the screenshots hiding sensitive information. 

Hope to hear from you soon. 

Best,
Andrew

mpwong
3/25/18
mpwong
This doesn't work in version 3.40.8921.5350. That is, the sync icons are still invisible after checking the setting.
3/25/18
Original Poster
MAW
On your computer, click Backup and Sync .Click More   Preferences.Click Settings Select Show file sync status and right click menu.The 'attach a file' feature is not available on her, but all three items in the list are ticked:Show warning when you remove items from a shared folderOpen Backup and Sync on system startupShow file sync status icons and right click menu
78 MORE
MisterCanada
5/10/18
MisterCanada
Thanks Larry!

Just be aware that as you indicated while it will prompt and attempt to do a merge, other than compares no actual merging is done unless there are file changes detected. This activity is actually the same as when you boot/restart a computer or quit/start up B&S again- it will crosscheck the files on the computer to it's databases on your computer, then also crosscheck with the cloud.

It appears that Windows's install script for the Spring update forces closure on previously logged in / always logged in B&S sessions. Curiously, Windows is only removing that particular permanently logged in session, not things like GMAIL and others - you can open your browser and go to GMAIL without having to login.

It also does not happen when the monthly Win10 updates are applied.
 
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