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Update your browser to use Google Drive

Update browser for other computers

If you're using a different operating system than the one listed above, choose your operating system below and try these steps:

Windows operating system
Windows 8 and up

It looks like your browser doesn't work with Google Drive. To use Google Drive, you'll need to:

Turn off compatibility mode

Make sure compatibility mode is turned off in your browser. Learn how to turn off compatibility mode.

Didn't work?

Windows 7

You might be using an old version of Internet Explorer that doesn't work with Google Drive. To use Google Drive, update your browser.

Update Internet Explorer

https://www.microsoft.com/download/internet-explorer-11-for-windows-7-details.aspx 

Didn't work?

Windows Vista or below (includes Windows XP & Windows 2000)

You're using an old version of Internet Explorer that doesn't work with Google Drive. To use Google Drive, you’ll need to switch to one of these browsers:

Mac operating system
Mac OS X 10.9 and up

You might be using an old version of Safari that doesn't work with Google Drive. To use Google Drive, you'll need to update your browser.

Get the update from Apple

https://support.apple.com/downloads/safari

Mac OS X 10.7 and 10.8

You might be using an old version of Safari that doesn't work with Google Drive. To use Google Drive, you'll need to update your browser.

Get the update from Apple

https://support.apple.com/downloads/safari

Didn't work?

You might need to update your Mac's operating system to use Google Drive.

Mac OS X 10.6 or below

You're using an old version of Safari that doesn't work with Google Drive. To use Google Drive, you'll need to update your Mac's operating system.

 

Use another browser

If you don't want to update your browser, you can use one of these instead:

After you update

After you update, you should be able to access drive.google.com.

Still need help?

If this didn't help you, try looking at other answers in the Google Drive forum.

Evan is a Docs & Drive expert and author of this help page. Leave him feedback below about the page.

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