Google Drive storage Troubleshooting

Google Drive, Google+ Photos, and Gmail give you 15 GB of storage space for free, so you can keep your files, email, and photos accessible from any device, anywhere. When you run out of free storage space, Google offers a way to purchase additional storage space.

If you’re having trouble purchasing, changing, using, or canceling your storage plan, this troubleshooter will help you figure out what to do.