Recover a deleted Google Drive file

If a file was deleted from the trash and you want it back, try these steps.

Step 1: Try to find your file

First, try to find the file using these tips.

Step 2: Talk to a Google Drive specialist

Support is available in English only.

  1. At the top of this page, touch or click Contact us.
    (If you don't see it, you might be using Google Drive through work or school. If so, contact your administrator to recover your file.)
  2. Select Missing or deleted files.
    Once we receive your report, we’ll do our best to get the file back into your Google Drive. The policy below explains which types of files we’re able to recover.

File recovery policy

We can help you recover recently deleted files if:

  • You use Google Drive with a consumer account
  • You're the owner of the file. You're probably the owner if you created or uploaded the file in your Google Drive account or if you accepted ownership from someone else.

If you're not the owner, contact the owner directly to ask that your access be restored.

If you use Google Drive with a consumer account, you can contact us to help recover a deleted file or folder for a limited time.

If you use Google Apps through work or school, contact your administrator to recover files that were deleted within the past 25 days. If a Google Apps administrator deleted your account, your administrator won’t be able to recover your files.

If you're concerned that someone may have accessed your Google Drive without your permission, we recommend taking steps to make your account more secure.

Andrea is a Google Drive expert and wrote this page. Help her improve it by leaving feedback below.

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