Find or recover a file

If you can’t find files in Google Drive, you can use these tips to try to recover them. If you think that someone has accessed your Google Drive without your permission, we recommend taking steps to make your account more secure.

Restore a file from the Google Drive bin

  1. Go to drive.google.com
  2. On the left, click Bin.
    • All your deleted files are listed in 'Bin'.
    • To find out how long ago files were added to the 'Bin', you can sort files by their 'Binned date'.
  3. To restore a file:
    1. Right-click the file.
    2. Click Restore.

Tip: Deleted files are stored in the bin for 30 days before they're deleted forever.

Steps to restore a file or folder from bin in Google Drive.

Recover a permanently deleted file

It may be possible to recover your files even if they were deleted forever, if you are:

  1. Certain that your files were deleted forever within the past 25 days.
  2. The owner of the files.

You're the owner if:

  • You created the file or folder in your Google Drive account.
  • You uploaded the file or folder to Google Drive.
  • You accepted ownership of the file from the original owner.

Drive support is not available in all languages. If you speak English, you can change your language and contact a Drive specialist.

  1. On your computer, go to the Google Drive Help Centre.
  2. At the bottom of the page, click your language.
  3. Choose English.
  4. In the top left, click Menu and then Contact us.
  5. Choose your issue and how you'd like to contact us.

Note: When you've finished, you can change your language back to your preferred language.

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