Make sure that you sign in to Google Domains with the Google Domains account that you used to sign up for Google Workspace. In most cases, the Google Workspace admin account is not the Google Domains account.
How much does a Google Workspace subscription cost?
There are three Google Workspace editions that you can subscribe to through Google Domains. For details and pricing info, go to About Google Workspace with Google Domains.
How do I add and pay for a new user?
You can add or delete Google Workspace user accounts at any time. Learn how to add a user.
How do I manage my payment method for Google Workspace?
The steps to modify your payment methods depend on how you purchased your Google Workspace subscription:
- Purchased through Google Domains: Modify payment method in Google Domains
- Purchased directly from Google Workspace: Modify payment method in the Google Workspace Admin console
How do I cancel Google Workspace?
My Google Workspace service was suspended. How do I fix it?
If your automatic payment method fails for more than 10 days, Google suspends your Google Workspace service. How you reactivate your account depends on how you purchased your Google Workspace subscription. Follow the steps below, according to your setup:
- Purchased through Google Domains: Reactivate your Google Workspace account in Google Domains
- Purchased directly from Google Workspace: Update your payment method in the Admin Console and pay any outstanding balance