Expiry and deletion of domain registrations
Domain name expiry reminder notice
Approximately one month before your domain registration expires, we will send an email to the registered name holder with instructions for renewing your registration. Then, approximately one week before your registration expires, we will send another email with the same instructions. It is very important that you watch for and pay attention to these emails, because we want to help you keep your domain name.
If you do not renew your registration before it expires, here is what will happen:
From 1 to 30* days after expiry:
Renewal grace period: Your domain name will be placed on hold, meaning that viewers will no longer be able to get to your website.
Within five days after your registration expires, we will send an additional expiry notice via email to the registered name holder. This email will include instructions for renewing your registration.
There is no additional fee to renew during this time period. Renewals will be charged at the standard rate. See the list of supported TLDs and prices to determine the standard rate for renewing your domain.
From 31 to 60* days after expiry:
Restoration grace period: Your domain name will be prepared for deletion. What this means is that we will contact the manager of the registry (the top-level domain) where your domain is located and the registry will disable DNS resolution to your domain. From day 31 to day 60, you may still be able to restore your domain name, but you will be charged an additional fee if the process is successful. The restoration fee is determined by the registry and will be different for different domain endings (TLDs). See the Domain ending (TLD) reference article for your domain to find out the amount of the restoration fee.
61 days* after expiry:
If we still haven't heard from you by this point, the domain will be marked for deletion. Other people will soon be able to buy your domain.
*Note: The time periods listed above are true for most domains, but some domain endings have different times for renewal and restoration. See the Domain ending (TLD) reference for the Renewal grace period and Restoration grace period for your domain.
What does this all mean?
- You will have 30 days (for most domains*) after your registration expires to renew your domain at the standard rate.
- After 30 days*, it will still be possible to renew, but you will have to pay an additional fee – typically $100 (for a .com domain). The amount of the restoration fee is determined by the registry and varies for each domain ending. See the Domain ending (TLD) reference article for your domain to find out the amount of the restoration fee.
- After 60 days*, there is no longer any way to renew and you will lose your domain.
We all forget sometimes. Setting auto-renew in your account can save you the trouble of manually renewing and of needing to perform any of the steps above.