Email forwarding

Email forwarding is a Google Domains feature that lets you create and use an alias to receive email. You can create up to 100 alias email addresses for your domain. There's no cost for using email forwarding. 

Example: Miriam’s email address is miriam@gmail.com. Using her business domain, miriamsbakery.com, she creates a professional alias to receive customer emails: info@miriamsbakery.com. With email forwarding, Google forwards all emails Miriam receives at info@miriamsbakery.com to miriam@gmail.com.

How to set up email forwarding

To set up email forwarding, do the following:

  1. Sign in to Google Domains.
  2. Select the name of your domain.
  3. In the left navigation panel, click Email.
  4. Scroll to the Email forwarding section.
  5. Enter the alias email address name.
  6. Enter the recipient email address where you’d like to receive email users send to your alias.
  7. Click Add.

How to activate email forwarding

In most cases, you must take a few final steps to activate email forwarding. Google Domains sends a confirmation email to the recipient address. Follow the instructions in that email to activate email forwarding. 

In the following cases, Google does not send a confirmation email, and email forwarding begins immediately:

  • You’ve previously verified the recipient address with Google Domains for another forwarded email alias.
  • The recipient address is the same address you use to sign in to Google Domains.

Send email from your email alias

If your recipient email address is a Gmail address, you can make it appear that you’re sending email from an alias (instead of from your Gmail recipient address).

To send email from an alias, follow these steps:

  1. Sign in to the Gmail account you want to forward the email to.
  2. To bring up the user menu, click your username or the user icon in the upper right corner.
  3. Click Google Account.
  4. In the left-side menu, click Security.
  5. Under Signing in to Google, click App passwords and sign in if required.
    You must have 2-Step Verification enabled for the App passwords option to be available. If it’s not, click 2-Step Verification and follow the steps to enable it. Then, continue to set the App password.
  6. In the App passwords box, select Mail for the app, and select Other for the device.
  7. Enter the name of your domain for the “other” device, and click Generate.
  8. The generated app password box will display a 16-character password. Copy this password. You’ll need it when you add your new send-as (forwarded) account.
  9. Return to your Gmail inbox.
  10. In the top right corner, click Settings Settings.
  11. Select Settings from the drop-down menu.
  12. In the Settings screen, click the Accounts tab.
  13. Scroll down to “Send mail as” and click Add another email address.
  14. In the window that opens, enter the following information:
    • Name: Enter the name you want recipients of your email to see (e.g. “Support Team,” “Sales,” or any other name for this contact).
    • Email address: Enter the email alias you're setting up.

      Note: Make sure “Treat as an alias” has a checkmark.
  15. Click Next step.
  16. Change the values in the fields to the following:
    • SMTP Server: smtp.gmail.com
    • Port: 465
      • Note: We recommend you select “Secured connection using SSL.”
    • Username: Your Gmail account (the one you're signed in to and where email is forwarded).
    • Password: The generated app password you copied in Step 8.
  17. Click Add Account.
    Note: If you see an error message, check to make sure all the information were entered correctly.
  18. After you’ve successfully added the account, return to your Gmail inbox. You’ll see an email from “Gmail Team" with the subject “Gmail Confirmation: Send Mail As” and the address you've just added. Follow the instructions in the email to confirm the email address.
  19. When you send mail from your Gmail account, click the triangle next to your “From” address to choose which email address to send the message from.

For more information on how to send mail from your forwarded address in Gmail, visit the Gmail Help Center.

Tips for email forwarding

Use the following tips to get the most out of email forwarding.

  • Test email forwarding. Make sure your setup is working as you expect. Learn how to test email forwarding.
  • Forward multiple aliases to a single recipient email. Use the wildcard (*) symbol as your alias email address name. This symbol indicates that any alias at your domain name should forward to your recipient email address (e.g. support@miriamsbakery.com, info@miriamsbakery.com, press@miriamsbakery.com all go to miriam.example@gmail.com).
  • Be sure multiple people see all forwarded emails. Create a Google group of individuals’ email addresses, and use that group alias as your recipient email address. Set the group’s permissions so that "public" or "everyone" can post emails to the group. 

Technical details for email forwarding

When you set up email forwarding while using Google's name servers, Google Domains automatically creates the required MX records to make email forwarding work.

If you're using custom name servers and want to use Google Domains' email forwarding, you need to add the following MX records at your DNS host:

Name/Host/Alias Time-to-live (TTL) Record type Priority Value/Answer/Destination 
Blank or @ 1h MX 5 GMR-SMTP-IN.L.GOOGLE.COM.
Blank or @ 1h MX 10

ALT1.GMR-SMTP-IN.L.GOOGLE.COM.

Blank or @ 1h MX 20

ALT2.GMR-SMTP-IN.L.GOOGLE.COM.

Blank or @ 1h MX 30

ALT3.GMR-SMTP-IN.L.GOOGLE.COM.

Blank or @ 1h MX 40

ALT4.GMR-SMTP-IN.L.GOOGLE.COM.

Learn more about name servers for your domain

If you change these records, email forwarding breaks. Learn more about resource records.

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