Formatting Issues when uploading Word docs in .docx format

How are you uploading these Word documents? Are you uploading them via Drive on the web (https://drive.google.com)? Or are you using Backup and Sync/Drive File Stream?

Yesterday I edited a docx on my Ipad then closed the doc, assuming it would save automatically. But today when I opened my docx, all of my edits made the previous day were gone. I do not understand why all of my edits disappeared. Can someone help me understand why and tell me if there is any way to get those edits back?

I think I found a solution for the formatting issue ;)  It's really easy......

Before you upload your Word Files to Google Docs, open them and save them as Word 97 - 2003 Document. Then upload the new Word Files to Google Docs.

Try it out!  ;)

Using Google products has been the hardest and most time consuming thing I have done in the last 20 years and I am very technical. I do my research to try to figure out how to make things work and these type of forums prove to me that using Microsoft Office is much easier and I don't care how much it may cost. I do not have any control over the way GSuites is set up but there are things people are saying to do that I don't even have an option to do. I do not even have the option to "to save as when trying to convert from word to Google docs." I spent 4  hours this week watching videos of how to do things in Gsuites and a lot of that information was old and not up to date. (Udemy training). 

Tried to send client a spreadsheet the other day and they never got it. Tried 3 more times and it appears the only way I can is to send them a link. I work with banks and credit unions. I don't want to send them links. I want to send them a document or spreadsheet they can open. I can not send from inside the document or sheet as I need to be able to record the email in Salesforce. Google is not a business structured product.

Sorry to hear you're having problems Nancy. 

I advise you to go through your GSuite Admin (who should have access to Google support) as this forum focuses mainly on private Gmail accounts and is run by volunteers, most of whom do not have much business Gsuite experience.

Google docs is designed to run in the cloud, and to Share files rather than emailing them around. You could Share **  the file with your collaborators, and send them a separate email to give them the link if you need that for auditing purposed.

 

**You can Share with or without editing permissions.